Reviews
Ford Escape
Great experience and sales person. Happy with the technology of the car. Very informative sales person. I would recommend Doug Hawkins to a friend as their sales person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Escape!
Roy Matthews is a tremendous salesperson. Believe it or not I never physically seen the car before the signing the papers. It was all completed via e-mail and Roy facilitated the complete purchase! Thanks Roy and Mike Dorian Ford! We love our new Escape!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dale, for taking the time to share your experience with us. We are happy to hear that Roy Matthews was able to conveniently complete most of the purchasing process for you through email and got you into your ideal Ford Escape! Please let us know if there is anything else we can help you with in the future.
Linda Mizerski
Have been going to Mike Dorian Ford for several years and have never had a negative experience. I have recommended them to several friends and family and their experiences have been the same. Great , informative staff and sales reps -especially Lisa Zerilli who goes out of her way to be sure you are a very satisfied customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Linda & Charles, for taking the time to share your past experiences with us. We are very happy to hear that Lisa Zerilli has been able to provide you with positive experiences time and time again. Please let us know if there is anything else we can help you with. We look forward to working with you in the future.
Hands down the best dealership in Detroit
I have bought from Dorian Ford my whole life. I won't go anywhere else. I trust them and have never had a bad experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, O Benson, for sharing your experience with us! We are happy to hear that you have never had a bad experience with us and look forward to providing you with excellent shopping experiences in the future!
My experience with my long time salesman.
I have leased cars from Mr. Richard MIna for many, many years. I am always pleased and grateful for his fine service. I wouldn't think of going to any other Ford dealer, because of Mr. Mina. Thank you, Anna Altomare
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great no issues
Was able to get exactly what I was looking for in a vehicle and the sales rep went over and above to make sure my sale went smooth with no problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful sales staff and personalized inter action
This was not my first Ford, nor the first time I have worked with Dorian Fiord. I was very pleased the first time, recommended them to family and friends and returned for my new car. The staff is wonderful and Matt worked with me to get the best value for a great car. This time around I upgraded from a Focus to a Fusion and I love it. Matt Geise and the entire Dorian Ford work family made the entire experience a great one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New lease deal
Very happy with my new Ford lease from Dorian Ford and the fact that my sales representative called me to inform me of my early bird eligibility and taking advantage of the great rebate offers at that time. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
OUTSTANDING!! Recommend anyone to get a vehicle from Dorian Ford and from Mark Fortuna. The whole buying experience was easy. It was a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and efficient
I was in and out in a couple of hours with a great car and a great salesman, Tom Torrento! Thank You Tom!! All I could ask for, it does't get any better than this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car