Reviews
Thank you Lisa Zirilli !
Loved my experience with Lisa at Dorian Ford. Knowing very little about cars, I Depended on Lisa's expertise and guidance. I love my new Ford Edge? Thank you, Lisa ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jan, for sharing your shopping experience with us. We are very happy to hear that Lisa was able to provide you with a memorable shopping experience and get you into a new vehicle, perfect for you. Enjoy your new Ford Edge! Please let us know if there is anything else we can help you with.
Excellent
Bought a Escape from David Smith. He worked well with my situation. I recommend you see him...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you KG. We are happy to hear that David Smith was able to provide you with an excellent experience and appreciate your recommendation! Please let us know if there is anything else we can help you with.
Bad Ford Focus
I purchased a 2015 Ford Focus from Dorian Ford in Aug 2015. The vehicle was sold as having an automatic transmission when in fact it has a dual clutch computer controlled set of 2 3-speed manual transmissions. The vehicle has 16,000 miles as of 1-Oct-2017 and is now having transmissions issues reported by other Focus owners. The car is currently in the shop for the transmission. I spoke with the sales person who sold me the car and he took it next door to their used lot and came back and offended me with a $9,000 trade in offer. Unfortunately, I still owe $12,500 on the loan and would need to pay $3,500 just to get out this bad deal. Dorian has provided no help in dealing with this situation and is not very concerned about customer satisfaction. Don't do business with Dorian. You may be sorry if you do.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dorian Ford and Lisa Zerilli
The best experience I have ever had . This is my third vehicle and by no means last with Lisa and Dorian Ford. I am now a "Ford Girl"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard Mina is great salesperson. Thanks alot.
Vary good buying experience.I would recommend friends and family.Richard Mina is very good salesperson. Thank you vary much.I will return to make a purchase in the future.I will be back. We (the wife and I) love our new Escape Titanium. Great place to buy car.Thanks again.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ric, for sharing your purchasing experience with us. We are very happy to hear that Richard Mina was able to provide you with exceptional service and get you and your wife into the perfect Escape! Enjoy your new Ford and let us know if there is anything else we can help you with.
5th Lease with Dorian Ford
Just got my 5th lease with Dorian Ford and will continue to keep coming back. I always get good service but this was my first time working with Brandon and the service he provided was exceptional. Brandon took care of EVERYTHING. Easiest lease turn in i've done. Thank you Brandon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shayne, for sharing your Dorian experiences with us! We are very happy to hear that Dorian Ford is, and has been, your go-to dealership for your last 5 leases. Brandon Gardner always goes the extra mile for his customers, and we are happy to hear that your lease turn-in process and re-lease process both went off without a hitch! Please let us know if there is anything else we can help you with.
fusion
This was my first car from Dorian Ford Roy Matthews Was Very helpful and did all of the work for me . I will go back to Dorian ford For my next Car
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Denise, for sharing your experience with us. We are happy to hear that Roy Matthews was able to provide you with an excellent car shopping experience. Enjoy your new Ford and please let us know if there is anything else we can help you with.
Very helpful and nice to deal with.
I had a very good experience with Dorian Ford. The sales person was very kind and helpful and professional. I will definitely go back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
First time buyer at Dorian Ford, and I will definitely be returning for my next vehicle. It was a pleasure working with Mark Fortuna! I highly recommend Dorian Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us, Sarah! We are very happy to hear that Mark Fortuna was able to make your car shopping experience easy and memorable. We appreciate your recommendation and look forward to working with you in the future.
Dorian Ford, Thank You Brandon Gardner.
This is the third vehicle from DORIAN FORD, and from Brandon Gardner. The Experience just gets BETTER. Thank You Brandon. GREAT SERVICE, GREAT PRICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Gary, for sharing your experience with us. We are very happy to hear that Brandon Gardner has been able to provide you with a top notch sales experience time and time again. Please do not hesitate to contact us with any questions in the future.