Skip to main content

Dorian Ford Inc

(494 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

friendly service

very friendly and ready to help. we prefer not to have the dorian logo on the back where the license plate goes, unless dorian wants to pay us for advertising their name, and matt automatically replaces it without being asked to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service as Usual

Bought many vehicles from Lisa Zarelli at Dorian Ford. First class care and price is why I drive from Clarkston to east side for every ford purchase. I could purchase a Ford 5 miles away but it's worth the drive knowing the level of service I will receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very great experience!

Chris Burger was very experienced and helpful in getting us a great deal. This was our third lease with Dorian Ford and every lease was a success!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast Professional Experience

I would have to say that of all the dealers I talked to when it was time to purchase my car this one was the easiest and quickest experience. The rep was great and made everything as simple as possible. Chris Burger took care of me and was able to walk in to the dealership and out in 20 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lisa Z at Dorian Ford

Dorian Ford was great! The best part was Lisa, she was so amazing to me and my husband. My husbands car of 13 years broke down around 8am. I called Lisa at Dorian Ford and she was able to get him into a brand new 2017 Escape lease by 6pm. She was so helpful and quick! Me and my husband were not planning on buying a car that morning let alone this year, but she made the process super easy for us. If you need to get a new car go to Dorian Ford and ask for Lisa Z!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy to hear Lisa was able to help you and your husband in your time of need, Megan. Lisa understands the stress involved with taking care of a broken down vehicle, let alone the stress involved purchasing a new vehicle, and strives to make every customer experience as stress-free as possible. Thank you for your recommendation and please do not hesitate to call if there is anything else we can help you with.

Great buying experience!

Great experience. Sale was seamless, service excellent. If you need to buy a car, go see Roy Matthews at Dorian Ford. I buy all my cars from Roy, and you should too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership!

Awesome user-friendly dealership to work with. Very professional. Roy Matthews at Dorian Ford is really good; and I've bought many new cars from other salesmen at other Ford Dealers (before meeting Roy), and he is at the top of the list!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New ford edges

I finally decided to get another Ford Edge after the last one Has run perfectly for 8 years. I bought my 2008 Ford Edge from Matt Guise at Dorian Ford. I went back to Matt for my new Ford Edge and he took great care of me. Love this salesperson and Dorian Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

This was my Second car bought from there. Would def buy from again. Staff is very nice and friendly. Lisa Zerilli was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership

Few days ago I purchased a vehicle from Mike Dorian in Clinton Township MI. The sales agent who assisted me was a Roy Matthews. I cannot say enough about Mr. Matthews, he is a man of honor and integrity. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. . If you are looking to buy a vehicle in the near future, pay a visit to MIKE DORIAN FORD and asked for Roy Matthews, you will be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.