Reviews
Not good customer service. Worked with Roman Marta and...
Not good customer service. Worked with Roman Marta and has never responded to any texts over the past week!!!! I guess unless you want a higher end vehicle they could care less.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Internet shopping
Greg Wolaver was a great help in regards to my long distance purchase of a used Jeep Commander. He was up front during the whole process and greatly assisted in the shipping process. I haven’t gotten my vehicle yet but if it’s half as good as he stated it will be a great purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew was amazing great experience highly...
Andrew was amazing great experience highly recommend!! Very professional yet very relaxed. He was knowledgeable for a such a young guy. Viva la berkenkitter. Woot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wish I could give a minus star. Had cash for a 2012...
Wish I could give a minus star. Had cash for a 2012 Toyota. Filled out the buy this car survey. I called the day of and let them know I would be down at 3:00. When I went to the dealership no one greeted us and the truck was gone. People asked us if we worked there. I went inside and asked about the truck. I was told it was already at a mechanic but they had a Ford Ranger. The sales guy said don’t worry.. we get Tacoma’s all the time. This dealer lives up to the pop lot expansions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tried to show other similar trucks including other toyotas. He was only interested in that one which is fine, but when it is at the mechanic for inspection not much we can do until it gets back. Probably would have complained that we hadn't had it inspected yet if we showed it to him before that...
I wish I could give them zero stars The salesman was...
I wish I could give them zero stars The salesman was a gentleman but when there was a problem - the owner refused to do the right thing STAY AWAY !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Trying to shake down a family dealership anytime is bad form, but especially during covid outbreak. Ironically, your son (who picked it up during the outbreak and was met especially to let him get the vehicle out since we were technically closed by the state) was very happy and thanked us over and over good the good service!! We stored the van for free for over a month while you arranged transportation. The van made it the 1800 mi back to New York where you are and the son who drove it is happy. You, however, are threatening to sue us although we still don't know exactly for what. So when we quit answering your phone calls, now everybody knows why
Pleasant surprise, there was no hard sell. Like dealing...
Pleasant surprise, there was no hard sell. Like dealing with a family member who happens to own a car lot. Would recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Visited their dealership with intentions to buy a pickup....
Visited their dealership with intentions to buy a pickup. I went in on a Saturday, and they had a “ghost crew” do to several employees all being absent, but that didn’t stop Greg from doing whatever it took to make the experience easy for me. I will buy my next pickup through them for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg Wolaver was great!
I found a great deal on a truck online and sent a message to the dealership. Greg called me shortly after I emailed, told me more about the truck and I went to check it out within an hour. Greg greeted me and was extremely helpful with the whole process. I test drove the truck and said lets do it. He was knowledgable about the history of the truck, any issues with the truck (minor with a tire) were agreed to be fixed and I never once felt pressured or uncomfortable. I can highly recommend Greg when looking for a solid used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were Very easy to work with. No typical car sales...
They were Very easy to work with. No typical car sales BS; no pressure. I am very pleased with how easy the process was. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best truck buying experience I have had. No high pressure...
Best truck buying experience I have had. No high pressure sales tactics. No add ins. No warranty adds. No lies. Good price! I will buy from them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car