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Coughlin Circleville

(192 reviews)
Visit Coughlin Circleville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (740) 628-0082 (740) 628-0082
Used (740) 628-0209 (740) 628-0209
Service (740) 628-0066 (740) 628-0066

Reviews

(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best service

This is one of the best service departments ive ever been too The servicadvisors can't be beat they listen keep you informed of the work being done friendly always willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review, Bob! We strive to offer the best customer service and we are glad you experienced that. Please let us know if we can be of any other assistance.

Great dealership

This is the second new car that I have bought from this dealership. Fred is the best car salesman that I have ever had. The process was fast and super easy. Would definitely go there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Coughlin, Courtney! We appreciate your business and the kind words.

Very helpful and best price I could find

This place was very fantastic and very helpful it was very busy so it took longer than expected but everyone was very helpful they made sure to do the highest quality of work for me and making the first time car buying a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Care Buying Experience EVER

I recently purchased a GMC Terrain from Coughlin and it was absolutely the best car buying experience I have EVER had. Shanna, the saleswoman, was absolutely the best. She was professional, yet I felt like I was sitting there talking to a friend. She is an absolute gem! I was literally in and out in less than two hours, test drive, financing and all. I didn't feel pressured at all and everyone that I came across at the dealership was super friendly, helpful and wanted to make sure I was COMPLETELY happy with my buying experience. I will DEFINITELY go back to Coughlin and refer my family and friends there!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is awesome to hear! Thank you for taking the time to leave a detailed review. We appreciate your business and thank you for choosing to come to Coughlin! We hope to see you in the future.

Best Car Buying Experience EVER

I recently purchased a GMC Terrain from Coughlin and it was absolutely the best car buying experience I have EVER had. Shanna, the saleswoman, was absolutely the best. She was professional, yet I felt like I was sitting there talking to a friend. She is an absolute gem! I was literally in and out in less than two hours, test drive, financing and all. I didn't feel pressured at all and everyone that I came across at the dealership was super friendly, helpful and wanted to make sure I was COMPLETELY happy with my buying experience. I will DEFINITELY go back to Coughlin and refer my family and friends there!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick quality service

I was in and out within 45 mins. Oil Change and Tire Rotation made easy with two children under the age of 8. Everyone was friendly and the facility was clean. They

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Sam! We appreciate you taking the time to leave a review. If there was a way we could improve on the quality of your repair, please let us know. We are all ears!

Coughlin service is wonderful

I really like the service department at coughlin GM service in Circleville Ohio. They are well trained and courteous. They had to order my parts and still got the repair done the same day and maintained contact with us. A great crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review, Michael! We'reglad to hear everything went smooth. We look forward to seeing you in the future.

tire repair

I went to Coughlin's Service Center after the "pro's" at Walmart turned me away. The reason I went there was to have one of my tires repaired. The manager, Doug, who I could tell was very busy, was very courteous and he told me that his crew was closing shop for the evening, but that I could return first thing the next morning and he would see to it that I would get my tire fixed. So, I arrived the next morning and, just as he said, he worked my car in to the rotation and I had it fixed within a half hour. That was almost a week ago and, so far, my tire has not leaked out any air; so I am very satisfied. It may have cost more than what I would have paid at the Walmart auto center, but all I can say is THANK GOD I didn't let those bozos work on my car over there! My advice is to never take your car to Walmart because you have a MUCH BETTER ALTERNATIVE right across the street at Coughlin's!! Thanks again, Doug!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service!!!

I love doing business with Coughlin. Everyone is friendly and knowledgeable, the facility is clean and easy to navigate. I would highly recommend Coughlin Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave a review!