Reviews
Buyer
We were very pleased with our sales person. We did not like the finance program used by Ford. It did not work properly at the time. It blacked out where my signature was supposed to go. Took a long time to finish process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review. We appreciate the kind words.
It was easy to get an appoinment.
Always get my service here the do a great job.They always get the service done fast and do good work.I go here all the time to get work done on my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car lease
I had a car leased with Coughlin that was going to an end. Needed to see my options. Forest was great. Second time to have him as my sales associate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yukon delivered
Called looking for a particular color Yukon Denali with certain wheels, Coughlin had the vehicle, I live in Michigan did the whole deal on line and phone. Delivered it up to Findlay half way without a flaw.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Joe! We appreciate the kind words!
Service and repair.
All of the guys are nice and professional. They always follow through with what they tell you they are going to do. No surprises on cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Tony!
Great experience
Great sales lady wonderful staff lots of professional help great selection of vehicles to choose from finance man very helpful and professional a very good experience overall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was great.
It is so easy to get an appointment for service. Everyone is extremely nice and easy to deal with. I would recommend to every body.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Starting problems. Found battery was faulty
Ron is a very helpful and knowledgeable service manager. Work is always well done and completed as soon as possible. They do their best to keep their promises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charley!
Went in to dealership to LOOK....ended up buying
Friday afternoon, June 21, decided to see what XT5s were available locally before driving to Columbus to look. Found the XT5 in the color and accessories I was interested in. Sales person, Randy Reese, answered the few questions I had and prepared the XT5 for a test drive. There was no pressure to purchase. The decision was mine. I signed on the dotted line on that day then returned the next day to finalize the lease and turn in my CTS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, expert sales serv, knowledgeable, helpful
Cindy Smith our sales person was so great to work with. She is knowledgeable, friendly, helpful, and she went the extra mile. 2nd car we've bought from her. Highly recommend her & the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car