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Coughlin Circleville

(192 reviews)
Visit Coughlin Circleville
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (740) 628-0082 (740) 628-0082
Used (740) 628-0209 (740) 628-0209
Service (740) 628-0066 (740) 628-0066

Reviews

(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Circleville from DealerRater.

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emergency service

Paul helped tremendously, as well as Bill and John to get my vehicle back timely after a blown tire and bent tie rods that were damaged from a piece of steel coming off a truck Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jody Bell did a great job helping me purchase my super...

Jody Bell did a great job helping me purchase my super fun Blazer RS. I test drove the vehicle and purchased it the same day!! I love it!! Thanks Jody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

does NOT do business on good faith

I was in the middle of negotiating and getting financing for a car and the dealer sold it out from under me. Not to mention offering 2000 less than rough trade in value on a fair trade car. I would thing twice before dealing with this deeler. I also received this from the sales person Barbie..."All vehicles are for sell unless closed on financing and unfortunately we were not" while I understand this is true it is NOT good faith dealing. If you want to buy a car from them have cash in hand and best of luck! After all that and a days worth of Emails with Joshua I received a email inviting me to test drive the car they sold out from under me. What kind of dealership is this?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Tony. Thank you for taking the time to bring this to our attention. We apologize for any inconvenience you felt during the transaction. You had mentioned to us that we were not offering enough on your trade and that the payment on the new vehicle would be too high. Because of this, we had a different customer ready to buy the vehicle, so we sold the vehicle. We would have been more willing to hold the vehicle for you if you felt the trade-in and payments were fair. Please feel free to let us know if anything else in our inventory catches your attention.

Awesome! Made the appointment for an oil change and was...

Awesome! Made the appointment for an oil change and was to wait for the service to be completed. Took my car in right away. The wait was not long at all, less than an hour...and they did the tire rotation and 27 point inspection. I highly recommend going to Coughlin's for fast, friendly, and quality service. I'll keep coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had great service there. Courteous, knowledgeable and...

We had great service there. Courteous, knowledgeable and quick , we appreciate the service . Thank you for being our dealer of choice. Thank you, Mike Stevens

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Job with my service with my Cadillac at Coughlin...

Great Job with my service with my Cadillac at Coughlin Circleville. Always called and gave me updates. Every time I've had to take my car in they've always been so nice. Michelle Circleville, Ohio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent sales, and service

I purchased a 2017 Jeep Wrangler from Coughlin two weeks ago. Barbie Wagner was an excellent sales person to deal with. The whole team at Coughlin Circleville did everything they could to ensure the process went smoothly and I got a fair deal. They will not take you for a ride, and lowered price significantly and wiped a lot of the fees that normal dealers try to "gotcha" with. Barbie spent all day making sure I got the car I wanted and was very personable and friendly. Doug, the Manager was also extremely helpful and inviting. Jim, the finance person did the best to get me a killer deal and interest rate. I would highly recommend visiting Barbie for your car needs! Will be a repeat customer for a long time; they've earned my trust Update: Had a RF brake caliper cease. I bought the car As Is but Barbie and Doug still went above and beyond and got it repaired in 24 hours and took care of the bill. Even though I bought it as is, they still did the right thing and have further earned my repeat business! Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a detailed review, Alex! We hope you are enjoying the Jeep! Please let us know if we can be of any further assistance!

Enjoyed working with Randy. Very knowledgable on the gmc...

Enjoyed working with Randy. Very knowledgable on the gmc we purchased. Randy kept us updated on all aspects of our purchase and answered any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good customer service and found my perfect car tha

I went looking for a suv for my family. I had a checklist of things I really wanted in my vehicle and found the perfect one. Thanks to them I am an owner of a 2005 Cadillac Escalade and it has everything I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! Enjoy your new Escalade! Please let us know wif you have any questions we can answer!

Great Customer service

We have purchased two vehicles in three months from this dealership. We returned due to the amazing Customer service that Tyler Rowe provided. The second time we got the Opportunity to work with not only Tyler but Randy and Matt. So impressed with teamwork and willingness to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review, Jason and Liz! We appreciate the kind words!