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Coughlin Circleville

(192 reviews)
Visit Coughlin Circleville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (740) 628-0082 (740) 628-0082
Used (740) 628-0209 (740) 628-0209
Service (740) 628-0066 (740) 628-0066

Reviews

(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience

Wonderful experience. Very friendly, I always go to Coughlin for all my cars. No hassles , up front on all repair prices and always check for recalls on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had my GMC Sierra in for a recall.

I dropped off my truck at the scheduled time. I received the call that my truck was ready in about one half hour. I am pleased with the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I visited Coughlin for service repairs to my 2019...

I visited Coughlin for service repairs to my 2019 Silverado 3500HD. It was a very pleasant & satisfying experience. Bill, the service manager took great care in making sure the repairs were done correctly & quickly. All the while keeping me informed & showing me the customer louge area to wait in. All in all, Id have to say it was a pleasure ! Coughlin took carw of my issue & took pride in the work they preformed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and Courteous

I found the salesman, sales manager, and the finance manager all very courteous and professional. They were upfront and honest and did not try to sell me anything that I did not want or need. I will be buying from Coughlin's of Circleville again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! We appreciate the kind words. Please let us know if we can be of any further assistance!

Driver Information Center Defective

GM had no parts to repair our new vehicles Driver Information Center. Coughlin Circle found the parts to make the repairs even though GM could not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! We appreciate the kind words!

Great Experience

This was my 4th dealership visit. Still had no clue to what type of vehicle I wanted to buy. Liked my old car (2003) so much that I was a reluctant buyer. We test drove a few cars. Tom never pressured us. We wanted a vehicle with the new safety features and Tom patiently explained each one to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

Kevin Cooke was the best, he took his time to explain things He was friendly but professional. He was knowledgeable about the truck. He was very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! We appreciate the kind words. Please let us know if we can be of any further assistance!

Service After The Sale is Usually Great

I have purchased numerous vehicles from this dealer. Great service normally would not buy any where else. But recently purchased a new 2019 Malibu and the Driver Information Center went defective after 500 miles. Dealer said GM has no parts available and it could take days, weeks or months to get a new information cluster. Dealer offered very little to help. No offer of a vehicle to drive until this GM issue is resolved. Wife afraid vehicle will have a fire.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience

Coughlins went over & above in helping me with the purchase of my new Silverado 3500HD. Fred was great with my test drive, buying experience & answering any and all of my questions. Matt & Ed in finance were excellent in explaining all my finance options. They helped me understand & pick the best plan for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

02bucks

Trent went above and beyond to get the truck i was looking for. He got it in and worked out a great deal i couldn't ask for any better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review, Kevin! We appreciate the kind words. Enjoy your new F150!