Bob Moore Cadillac of Norman

Everything we experienced thru out our car buying process with this dealership was completely perfect, the first time we drove onto the lot and started looking, a sales associate came over and said that he was with a customer, but would get someone right to us, not even 5 minutes went by until Jamar Dozier came over to show us the vehicles we were interested in. We were just in the looking phase of our buying and told Jamar that we were waiting on our insurance to pay off our vehicle that was totaled in a prior wreck. He understood completely and never tried to convince or sway our decisions at all, just gave us good solid advice. We did take a test drive, and was just about sold on the SRX right then, we told him as soon as we were ok to purchase we would be back. A few days later I returned and told Jamar that we had decided on the SRX, but wanted a few more options and started looking at the SRX Luxury package. Once we had made the deal with Jamar, he took everything over to finance, and Daniel Peoples was my finance officer, this also was one of the best experiences I have ever had in this area of financing a vehicle. Every step of this whole process was completely an enjoyable experience. Thanks again to Bob Moore and Associates for this whole process, and especially - Jamar Dozier, and Daniel Peoples. Gene & Rudy Steffens

Saw ad in paper. Contacted the dealership concerning the vehicle. Then visited the dealership. Was given prompt, courteous service at all levels. Will consider Bob Moore Cadillac of Norman for my next vehicle purchase and definitely recommend them to my friends.

Always able to get a convenient appointment. Repairs are made within a reasonable amount of time. Kenneth is extremely helpful and takes time to explain every service.

I was very disappointed in the during the deal process and the follow on service provided by the sales team. The salesman and the manager were unable to communicate with eachother clearly which made our experience with them very poor. We believed we had agreed on a price and due to their miscommunication, we had to start the process over. We were also promised a complete detail of the vehicle at a location in Tulsa to help save us time. When we took the car to Tulsa, the dealership there was on a complete different page than the one in Norman. Again, inability to communicate. I felt like the Norman dealership was working in confusion and could not relay proper information. I was very disappointed and would not recommend them to others.

my experience with the seller was amazing. I can't express how they made me feel at home the office my children after a long day. They were very quick and completing the paperwork, they even offered to come out to my house so that I could come home and feed my children. I would definitely buy a car here again

Bob Moore Cadillac is the best! Just purchased a new XTS from them, previously bought an SRX. They have always treated me well but our most recent purchase was truly a pleasure. I hate the "car buying process" but they made it pleasant and as stress free as possible. Our salesman, Thi Anderson, was very, professional, courteous, and knowledgeable about the XTS. Financing the car was easy. The service department is second to none. Kenneth Leveridge, our Service Consultant always listens to me when I call or come in with a question or service need. Overall, I highly recommend that anyone buy a Cadillac from Bob Moore in Norman. Plus their new location is beautiful.

Went here and got an awesome service from a professional sales consultant Dwight Hodgens. Everything was perfect, not a problem at all. Very nice people here. Absolutely coming back and recommend to any one I know. Thanks very much, I really appreciate you guys.

Acquired vehicle about a month ago, having been redirected by Cameron H. from nearby Bob Moore Nissan dealership: lucky accident, without an exception. At the referred Cadillac dealership, had the good pleasure of working with (Daniel P.) and his team lead, Colt. First, Daniel P. turned out to be one of the most humble and attentive sales operative, I have ever dealt with: he was patient, courteous and made sure the whole process was brief and professionally handled, every step of the way. Secondly, and perhaps, most importantly, he does not rely on questionable sales tactics involving chicanery and subterfuge to confidently do his job. Lastly, he was knowledgeable and tried to honestly address questions and concerns raised during the sales process promptly. And, he has been helpful with the few things, so far, that needed to be resolved regarding the vehicle purchase. Hope to be a repeat customer and will recommend without hesitation.

Acquired vehicle about a month ago, having been redirected by Cameron H. from nearby Bob Moore Nissan dealership: lucky accident, without an exception. At the referred Cadillac dealership, had the good pleasure of working with (Daniel P.) and his team lead, Colt. First, Daniel P. turned out to be one of the most humble and attentive sales operative, I have ever dealt with: he was patient, courteous and made sure the whole process was brief and professionally handled, every step of the way. Secondly, and perhaps, most importantly, he does not rely on questionable sales tactics involving chicanery and subterfuge to confidently do his job. Lastly, he was knowledgeable and tried to honestly address questions and concerns raised during the sales process promptly. And, he has been helpful with the few things, so far, that needed to be resolved regarding the vehicle purchase. Hope to be a repeat customer and will recommend without hesitation.

Most pleasant buying experience we've had in over 40 years of buying vehicles. everyone we worked with was excellent. Fair, friendly patient with their training