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Bob Moore Cadillac of Norman

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (248 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 263-9058 (888) 263-9058
Used (888) 211-9309 (888) 211-9309
Service (866) 465-3430 (866) 465-3430

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Norman from DealerRater.

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I have to state a comment about Marlon King, Chase and...

I have to state a comment about Marlon King, Chase and Colt at Bob Moore Cadillac about their personal service they go above and beyond to help you find what you want. We had bought a Cadillac SRX from them before and were ready for the next level up in the SRX. We told them what we wanted and they really didn’t have it at that time. About 6 weeks had rolled by and we thought we had been forgotten; then one day out of the blue Marlon called me and told me they found exactly what we were looking for. It was at a Dealer over 200 miles away, but he was willing to have one of their associates go and bring it back if that is what we really wanted. It was a Brand New 2012 SRX Luxury model in the exact color we wanted. I went into the Dealer and was excited about them finally finding what we wanted. We sat down with Sean in their finance department and he worked hard to get the payments we needed. The Dealer is one of the best around and we are very satisfied with the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marlon was very, very nice and low key. He made this the...

Marlon was very, very nice and low key. He made this the quickest and simplist car buying experience I have ever had, and I have been buying cars for the last 30 years. Marlon was not only low pressure, he was no pressure. I told him what I could do and he was able to get the deal done for me literally in a matter of an hour or 2 max. I have already referred 2 other people to Marlon and I certainly will refer more. (I just hope the 2 I have referred actually end up buying from him!) I do not remember the name of the Finance guy that helped, but he too was very efficent and did not try to xx me into a bunch of stuff I did not want or need. All in all it was an excellent experience and I will return for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This was my 3rd purchased from Bob Moore Norman and I...

This was my 3rd purchased from Bob Moore Norman and I find they are always a good place to do business with. Mr. King was very knowledgeble and capable. He was very friendly and answered all my questions. He is a credit to Bob Moore and Cadillac. I will continue to recomend both the Dealership and Marlon King. Regards, Dennis Buchanan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

it took to long for all the paper work. just like this...

it took to long for all the paper work. just like this suavy. i got the car i wanted .i have lived in town for 50 years new the dealer ship when mr moore was still alive. trusted him. hope to have the same relation ship with the sons dealer ship

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used car purchase

Good buying experience. Had fun negotiating this deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Normally I hate shopping for cars but we had the best...

Normally I hate shopping for cars but we had the best experience ever. We have become life long customers, We have never been treated so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my second vehicle bought from Bob Moore Cadillac...

This was my second vehicle bought from Bob Moore Cadillac and I had another great experience! Marlon King was my sales person and he was Fantastic! He is extremely knowledgable when it comes to these cars and all their many options and abilities. Everyone at Bob Moore Cadillac of Norman is very friendly and willing to go out of their way to help. I drive four hours to get to this dealership and their level of courtesy and service make it worth every mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I cannot tell you how pleased I am in my purchase

of my new Cadillac. Marlon King was just super nice and patient with me. I know it took me a long time to decide but it had been a long time since I had bought a vehicle. I just had to be sure. When he finally found the perfect one for me I truly appreciated it so much. It is just perfect. I could not be more pleased with my purchase and the help that Marlon gave me. I still need to have Marlon show me a few things because there is so much to learn. I know he will do that as he has even called and offered me this service. Thank you so much Marlon. I could not be more pleased. Betty J. cummins

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service from my sales person Marlon....

Excellent customer service from my sales person Marlon. I've now bought 2 cars from this dealer and its always a pleasure working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, courteous, and trying to accomodate in every...

Friendly, courteous, and trying to accomodate in every way!!! A+++++++++ My wife and I felt that they were truly working to make our purchase the best possible way for us abd was very focused on pleasing us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.