Reviews
Write a reviewThis was my first visit to your dealership. I was uneasy...
This was my first visit to your dealership. I was uneasy about the expectations of the hassels associated with buying a vehicle. However, after a few interactions with Elliott the sales persons who assisted me, the process was not as strssful as expected. Any questions that I had were answered by the individual responsible; from the loan officer to the service manager. However, I did have to wait quite a long time to see the loan officer. I was given an explanation as to why the wait was as long as it was, which was unstandable. I hope that any post sale needs that I have will be handled as well as the initial sales experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review! I'm sorry you had to wait for the loan officer, and I hope we make it up to you in the long run! I have forwarded this on to their managers and also posted it to our Facebook fan page at http://www.facebook.com/bobmoorenorman if you would like to post some pictures!
Adrian is very knowledgeable about the cars & he is ...
Adrian is very knowledgeable about the cars & he is also very friendly . I enjoyed him being our sales representative . Will recommend him and the dealership to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for posting this review! I have forwarded this on to Adran's managers and posted it to our Facebook fan page at http://www.facebook.com/bobmoorenorman if you would like to post some photos of your new car!
These guys set out to help us get a good car with the...
These guys set out to help us get a good car with the emphasis on "help". We came away with a car we really like and have had only quick and friendly response when we needed to speak with them concerning the purchase. The transaction has become a personal one between friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review! You can see it on Facebook at http://www.facebook.com/bobmoorenorman, and I would love if you shared it with all of your friends!
Adran was wonderful! He was attentive, personable, and...
Adran was wonderful! He was attentive, personable, and knowledgeable. I would recommend him to any of my friends and family who are interested in purchasing from Bob Moore Cadillac. Overall, he made my first Cadillac purchase an absolute pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Can't say enough about Ryan. He was extremely...
Can't say enough about Ryan. He was extremely knowledgeable about the vehicle we wanted, was able to answer all of our questions and worked very hard to make sure we were completely satisfied with our new car purchase. He always had a smile on his face and he is clearly the type of person we will do business with in the future. As long as Ryan is at Bob Moore, we will go back. Our Financing experience was very good too and with the incentives we received, I believe we got a fair deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can honestly say that I had the best new car buying...
I can honestly say that I had the best new car buying experience that I have ever had. I normally hate the process of purchasing a new car but was very happy with the process at Bob Moore. Everyone I worked with was very knowlegable which made the process very smooth and quick. Paula Alderman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people, great service. Enjoyed the experience. Wish...
Great people, great service. Enjoyed the experience. Wish the financial part went faster. Brad was fab. Good team in general. Good follow up. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy with my purchase at Bob Moore Norman....
I am very happy with my purchase at Bob Moore Norman. Sales person Tie Anderson was very helpful and friendly. he did hard work to find us the right vehicle even after and before work hrs. i never had such good experience so far. i am thankful to Colt who helped me for financing and gave us good deal on car. he was very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took my 2008 vehicle in for service, ended up talking...
I took my 2008 vehicle in for service, ended up talking to Dann about a new one at another dealership. His fair pricing and quick actions got me into my new vehicle very quickly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a very good experience for me. I was able to...
This was a very good experience for me. I was able to use the internet to view the cars and make a selection. Larry Warren was great to work with, friendly and very patient in explaining about the car. Price was much better than the other dealer I contacted. I would recommend your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car