Skip to main content

Bob Moore Cadillac of Norman

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (248 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 263-9058 (888) 263-9058
Used (888) 211-9309 (888) 211-9309
Service (866) 465-3430 (866) 465-3430

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Norman from DealerRater.

Want to share your experience with this dealership?

Write a review

Customer

Always receive excellent service!!! Kenneth is always very helpful and gets my vehicle in and out in a timely manner. My vehicle is always spotless when I leave with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is great to hear we have earned your trust in our dealership! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

2011 Buick Service

I use Bob Moore Cadillac service for all vehicle service. I started years ago with my 2004 Cadillac and have always used then since. They then serviced my 2008 Cadillac, my 2011 Buick, and now my 2017 Cadillac. Always excellent courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Paul, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you continuously enjoy your experience here at Cadillac of Norman!

Second time around...same excellent service

This was our second purchase from Bob Moore Cadillac and we continue to be very impressed with every aspect of their relationship. We will definitely recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes, Cadillac of Norman

Maintenance Shop Crew are awesome

The maintenance guys are super customer friendly and make sure you are very well taken care of. Trust their suggestions and that they will take the best care of me and my vehicle. I usually deal with Colt and Kenneth are superb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

Best service ever !

not only did they come and get me from work but gave me a few thousand for my piece of crap trade in ! too happy with the entire situation , ! Ruby And Daniel make a great team !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Markus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cadillac of Norman. We can't wait to see you again, have a great day.

Outstanding Service by Kenneth (Bob Moore)

I bought this car back in October 1917, and recently brought it in for service for the first time. Daniel and Jamarr were easy to work with and found me the car that fit my needs. I have been buying cars for nearly 50 years and this was by far the best experience I have had buying a car. Kenneth was equally outstanding during my first service visit. He had a loaner car ready when I arrived and they did a great job on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Al, thank you for your kind review; we are happy to pass along your comments to Daniel, Jamarr, and Kenneth! We are always more than happy to assist you if anything else comes up. Take care!

Retired Retired Retired Retired Retire Retired Ret

After buying three years ago I have never had a gripe at this dealership with the sale or the service. Modern place. Professional staff and techs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, we're pleased our team has delivered such a great experience over the past three years. Please let us know if there is anything else we can do for you; we are more than happy to help!

Bob Moore Cadillac

The sales person, Jamar Dozier, did an outstanding job of helping me through the process. He is knowledgeable and well spoken. He is a delight to work with and I will use him every time I buy another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

James, thank you for your kind review; we are happy to pass along your comments to Jamar here at Cadillac of Norman! We can't wait to see you again, have a great day.

Customer Service Keeps Us Coming Back

Landon Knowles in sales was far better than just professional. He helped us in everything that we needed, even in a time crunch. Thank you all so very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Cadillac of Norman! We can't wait to see you again, have a great day.

Got the car we were looking for

If you want a no pressure at buying experience this is the place to go Daniel and Jamarr are easy to talk with and find you the car that fits your needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Cadillac of Norman! If you have any further questions, please give us a call. We're always happy to help!