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Bob Moore Cadillac of Norman

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 263-9058 (888) 263-9058
Used (888) 211-9309 (888) 211-9309
Service (866) 465-3430 (866) 465-3430

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Norman from DealerRater.

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Outstanding customer service.

Jamar my salesman picked me up at my home and took me back to the dealership. Found me the right vehicle and completed my purchase in a very professional manner. Would highly recommend Bob Moore and Jamar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words. We appreciate your business.

Respectfully is Right

Love Mick in Sales and Dante in Finance. They both made our purchase run smoothly! That's the main reason we are repeat customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for being a loyal customer. We appreciate your business.

Great service

Fast service time. Enjoyed receiving a loaner without any issue. Since I have to write 20 words I'm considering dropping my experience down a few notches. No not really but I think I managed to get 20 words in now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

LOL! Glad you had a great experience! Thanks for choosing Bob Moore.

Great dealership

Very good service, quick and handled efficiently. The meet and greet team knows and used my name when addressing me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words. We appreciate your business.

Great service!

Friendliness and courtesy is top notch!!! All the employees are very helpful and very nice!! Definitely will purchase from them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy you had a great experience. Thank you for choosing Bob Moore!

Wife LOVES Her New Caddy!

Informed sales team - not pushy, but working for our business to ensure our needs were met and the wife was happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Happy wife, happy life!!! Glad we could help!! :)

First class service

From the non-vulture salesmen on the lot, to the contacting, finance office, and service dept.... I'm blown away by the standard of service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words. We appreciate your business.

Bob moore service department

As usual the service dept was professional and courteous.I have no complaints at all and recommend them.Kenneth is super employee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for being a loyal customer. We appreciate your business.

Great place for service

The advice from techs and service advisors, always helpful! He caught some rodent damage that previous dealership didn't inform me of and let me know how to prevent it. They also reset my tire sensors that a previous dealer didn't do on a tire rotation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Customer service is our top priority! We are happy you had a great experience with us!

Execellent service from kenneth

Quick and accommodating when getting to my vehicle. Always helpful and very considerate. Kenneth is amazing to deal with. Would recommend the service department to friends. Yes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the recommendation. We truly appreciate your business.