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(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Flowood from DealerRater.

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Making my appointment online was very helpful and I was...

Making my appointment online was very helpful and I was contacted fast. The service was very good and will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Mac Haik Flowood Team

Mac Haik went above and beyond to make sure my husband...

Mac Haik went above and beyond to make sure my husband and I were completely satisfied with our purchase. Kengi Black is an excellent salesman. We are both beyond pleased with his professionalism and kindness. When we purchase in the future we will definitely be contacting him as well as referring our friends and family to him, as a matter of fact we already have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Mac Haik Flowood Team

I appreciate Joe for helping me keep calm and helping me...

I appreciate Joe for helping me keep calm and helping me get my vehicle fixed. He was very nice, very understanding, and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. The Mac Haik Flowood Team

My experience was one of a surprise. The service, car...

My experience was one of a surprise. The service, car wash and refreshments was something I have never experienced. Wesley was very pleasant and courteous when I checked my vehicle in for rapid service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Mac Haik Flowood Team

Service ask one customer did he want a free jeep wash but...

Service ask one customer did he want a free jeep wash but didn’t ask me did I want my jeep wash, I think everyone should be treated the same.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Brandon Seward |GM| BSeward@MacHaikMS.com

My experience was great! Shelly informed me of all delays...

My experience was great! Shelly informed me of all delays while my vehicle was being worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thanks for the service

My recent purchase experience was very pleasant. John...

My recent purchase experience was very pleasant. John Cooper was very knowledgeable and friendly. The dealership had exactly what I was looking for, in addition to many more vehicle options. My finance manager was just the greatest. She made the worst part of it all, the money part, a little better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Mac Haik Flowood Team

Joe Green was great to work with. I talked with him...

Joe Green was great to work with. I talked with him several times prior to my appointment. Because I live out of town, I didn’t want to have to make multiple trips to the dealership for my repair. Fortunately, I knew what part was needed and was able to send Joe pictures to back up my parts request. Joe ordered the part in advance of my appointment, had it ready when I arrived, and my vehicle was repaired quickly upon my arrival. I had an issue with a service warranty I purchased from Mac Haik Frontage Jackson and Joe was patient and assistive as I sorted out the issue. Joe was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and for traveling to Mac Haik Chrysler Dodge Jeep Ram Flowood from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. The Mac Haik Flowood Team

When I arrived, I was taken care of in a timely manner, I...

When I arrived, I was taken care of in a timely manner, I was notified about what the issue was and given an estimate, and when I arrived to pick up my vehicle, it was brought out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bridget, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. The Mac Haik Flowood Team

Just relocated to MS, blown away by the customer service...

Just relocated to MS, blown away by the customer service I received from calling to book service appointment, to walking into your beautiful waiting room. Thank you to Michael for all you assistance explaining it all, to arranging transport for me, to Archie inside for looking at possible new vehicles in the future. Truly great customer service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mac Haik Chrysler Dodge Jeep Ram Flowood was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Mac Haik Flowood Team