Reviews
CRZ Service
Good hospitality, good service, communication excellent, facilities and breaks rooms clean and well organize
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's great to hear, Heriberto! Thank you for taking the time to share your experience at David McDavid Honda of Frisco. I appreciate your business and look forward to working with you again soon. Sonia Heredia, General Manager
Great service
The salesperson (Mark) was very helpful, bought 2016 Honda Accord Touring
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience at David McDavid Honda of Frisco. Congratulations on your 2016 Accord and please let me or my team know if you have any questions. Sonia Heredia, General Manager
Great Customer Service
I had to bring my car in for repairs and Dennis was very helpful. All of the employees were very friendly and prompt. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That's great to hear, Brittany! Thank you for choosing David McDavid Honda of Frisco. I appreciate your business and welcome any questions or concerns you may have in the future. Sonia Heredia, General Manager
Trust
He made me safe (Mr. whitmire) there and I know for sure he is not after making charges on my credit card ,but he wants really fix my car and what is the best for my car.Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our pleasure, Kay! Thank you for taking the time to share your feedback on your recent experience at David McDavid Honda of Frisco. Please don't hesitate to let me or my team know if we can do anything else for you. Sonia Heredia, General Manager
2012 Honda crv
Service for 50,000 mi xx up , oil change and tire rotation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William and thank you for sharing your recent experience at David McDavid Honda of Frisco. Please don't hesitate to let me or my team know if you need anything in the future. Sonia Heredia, General Manager
xxxxxxx
My Service adviser Mike Myers is the Best. Mike keeps me coming back to your facility. Please recognize Mike Myers Top Service Adviser.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Pamela and thank you for recommending David McDavid Honda of Frisco. I take a lot of pride in my team and am thrilled to hear that Mike continues to take excellent care of you and your vehicle. Please let me know if there's anything else I or my team can do for you. Sonia Heredia, General Manager
Excellent service adviser
By random selection, Greg von Readen was assigned to me as service adviser when I brought my 2014 Honda Civic for oil & filter change and inspection. He was excellent -- courteous, knowledgeable, and professional. He even saw that my wiper blades were replaced free of charge. I was in and out of their in approximately one hour. Next time I bring my car in, I will choose to have him as my service adviser on future service visits.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Thank you for choosing David McDavid Honda of Frisco to service your vehicle. I am thrilled to hear that Greg took great care of you.Sonia Heredia, GM
Honda Experts
Great service. The adviser proactively applied the online coupon to the invoice before I wanted to mention it. Even though I made the appointment on the day of, I had hoped that I did not have to wait too long. Also, the flow of the service lane could be improved. It was a tad bit inconvenient driving out after the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ming and thank you for your feedback on your recent experience at David McDavid Honda of Frisco. I appreciate your business and look forward to working with you again soon. Sonia Heredia, General Manager
Awesome Service!
I had gone there to get some recall related work done and was quite impressed with the way they handled all the work. The free multi-point check did reveal some other issues with the car. The agent went over the list, my options and let me decide whether to get them fixed or not. There was no unnecessary marketing or pressure to get any of the additional work done. The facility is very clean and well kept. Overall, it was a very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That's great to hear, Srikanth! I'm glad you had a great experience. Thank you for choosing David McDavid Honda of Frisco and please don't hesitate to let me or my team know if you need anything in the future. Sonia Heredia, General Manager
Service Department
I was in for the regular 15,000 mile maintenance. Oil change and tire rotation. Greeted promptly. they wrote my time in on my windshield, so I knew they would be conscious as to how long it took to service my vehicle. Mike wrote up the ticket and answered my questions. It was ready in about the same time estimated. Mike closed out my ticket and processed my payment efficiently. they brought my car to drive through very quickly. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase