Reviews
Love the dealership and the sales personnel- this is the
Love the dealership and the sales personnel- this is the second time we have used David McDavid and David Rivera! So pleased
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The purchase was very professional.
The purchase was very professional. There was no back forth with sale manger to finalize the purchase price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It had been a while since I last visited this dealership
It had been a while since I last visited this dealership for service. I scheduled a 10:30 a.m. appointment for a basic oil change and tire rotation and even showed up 25 minutes early. I was quoted a two-hour wait. After waiting two hours without a single update, I asked about my car and was told it hadn’t even been started — and that I was looking at at least another two-hour wait, with six cars still ahead of mine. When I asked for an explanation, I was told over 120 cars had been scheduled that morning, but that appointments were supposed to be prioritized ahead of walk-ins. That clearly didn’t happen. The only explanation that makes sense is that whoever checked me in failed to mark me properly as an appointment and stuck me in the walk-in line instead. The service tech’s explanation felt more like an excuse than an honest answer. After wasting two hours, I left without the service being done. There’s no reason for wait times like this, especially when other Honda dealerships manage things so much better.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please give us a call at (469) 888-5874 as soon as you have a moment and you may request to speak with Dylan Flatt. Thank you and we look forward to addressing your service concerns.
David McDavid Honda Frisco provides a smooth and hassle
David McDavid Honda Frisco provides a smooth and hassle free car leasing experience with a no pressure sales environment. The staff was knowledgeable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I highly recommend David McDavid Honda of Frisco.
I highly recommend David McDavid Honda of Frisco. Everyone was very professional and courteous. Sales Advisor, Sam Maddin, was great to work with. Loving my 2025 Honda HRV Sport!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased the car using an app, side, unseen.
I purchased the car using an app, side, unseen. I investigated several cars before I decided on that one. The purchase process was easy and the car was delivered to me that afternoon. However, one document was not presented, and I had to go back two weeks later to sign it, which I think delayed me getting my tags
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
I loved the service Mr.
I loved the service Mr. Scott was so helpful, He reached my price range and car which I was looking for. He also gave me a good value for my old car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shermitha Kothi, thank you for taking the time to leave us this positive review! Have a wonderful day!
The dealer a variety of cars for me to look at which
The dealer a variety of cars for me to look at which helped a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Denied work that was covered under warranty, quoted a
Denied work that was covered under warranty, quoted a ridiculous price on work that was not needed to fix the problem. They also suggested maintenance work that is not recommended by Honda.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alec, please give me a call as soon as you have a moment at (972) 731-3101. Thank you and I look forward to personally addressing your concerns. Sina Sanaee, Service Director
This dealership has great service and courteous staff.
This dealership has great service and courteous staff. Wait time was minimal. I would recommend this dealership to anyone and will go back for any servicing needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.