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David McDavid Honda of Frisco

(1,662 reviews)
Visit David McDavid Honda of Frisco
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
New (866) 349-1479 (866) 349-1479
Used (469) 913-1379 (469) 913-1379
Service (877) 245-8704 (877) 245-8704

Reviews

(1,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tavaun was my service advisor.

Tavaun was my service advisor. I got great service and my vehicle was ready before the given time. I went without an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased a used car from this Honda dealership - that

I purchased a used car from this Honda dealership - that was not a Honda. The sales person ?Sep? and manager ?Shawn Anderson? were amazing in their professionalism and customer service from start to finish. The most impressive thing about this dealership and Shawn Anderson, is their ethics! I have never called any dealership ethical in my 40 years of buying cars. The jeep I wanted had an airbag light that came on during test drive. Shawn said they would send it out to a Jeep dealership for repair. He told me they would not sell any car, regardless of make, if it was not 100% at the time of sale. He said it is a David McDavid policy across the board. I asked Shawn if I could sign a waiver and buy the it ?as is?, in the event the issue could not be repaired? - he said no. I am truly impressed with the ethics and professionalism of the staff and management at David McDavid Honda Frisco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

I own a 12 year old CR-V which requires maintenance from

I own a 12 year old CR-V which requires maintenance from time to time. The advisor, Ryen Levi, always explained well about my car and recommended me only required services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from this location and I would definitely

Great service from this location and I would definitely recommend this place for your new car purchase or getting your service done. Susan was really helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Excellent customer service.

Excellent customer service. The agent expain the detail on the serives. They washed my car at end of service, it was good feeling. Nice and neat waiting place, free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Pyong Lim, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Everybody was very respectful and quick to help when we

Everybody was very respectful and quick to help when we had any questions. I’d recommend this dealership to a friend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good service everyone is professional and friendly.

Very good service everyone is professional and friendly. The price that was quoted was accurate and they did not attempt to upswell me with additional unnecessary products or services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

Dealership is professional, courteous, and efficient.

Dealership is professional, courteous, and efficient. Choosing this location helped make my purchase fairly seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a beautiful used car there ,when they finished

Bought a beautiful used car there ,when they finished detailing it they overfilled the oil by 3.8 quarts! I would not send anyone to this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good afternoon Mr. Fetters, our Sales Manager reached out to you today to personally address your concerns. As soon as you have a moment, please call Nabeel Alghussain at (972) 731-3000. Thank you and we look forward to speaking with you.

Terrible wait times and experience, the people work over

Terrible wait times and experience, the people work over there want’s to get you a car quickly without even explaining you the prices and the finance terms like APR and all the want is to give you car and send you back not even answering your questions and queries. And receiving is disrespectful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to learn of your sentiment and would like to have the opportunity to personally address your sales concerns. If you have a moment, please give us a call at (972) 731-3000 and request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we hope to get your experience completely turned around. Sonia Heredia, GM