David McDavid Honda of Frisco

They always delay at service. I literally waited for almost 7 hours. They give a heads up if it takes more than couple of hours. Once I was at dealership and I booked appointment saying I will be staying there than drop off they are saying I had to wait for 4 plus hours and they made me to wait 7 hours

I showed up at my test drive appointment, and my assigned sales rep was “busy with another customer”. After waiting 30 mins, I had to tell them to either assign someone else or I would leave. They brought in a sales rep (I think his name was Tyler) who was completely uninterested, maybe because he wasn’t making any commission off me. He was playing with his phone the entire time and answered every question with “I don’t understand” followed by incorrect info. Range, leather seats, features, he didn’t answer a single question the first time, then he gave me the wrong info the second time. He kept me on the 121 service road for the test drive. I asked him if I could go on Legacy Dr or any other inside street to feel the suspension and handling. After the standard response of “I don’t understand”, he said that they do not allow customers on any other route because they have had flat tires. I drive on these streets every day and have not had a single flat tire. You should visit this dealership if you want to waste your time and/or feel under-valued.

Bought a new Honda Accord Hybrid Sport from James Brown. Awesome and easy experience! I?ve been coming here for service since 2011. First time buying a car from here and it was super easy.

Our Sales consultant Sam Maddin was great, very helpful and knowledgeable . He kept us posted on the delivery of our vehicle to the dealership while we were waiting.

My service advisor Tim Tran is always kind and helpful regarding the service of my vehicles. He has the knowledge and experience to know what my Honda needs. Tim is the best!

Great people to deal with. Arturo was absolutely the best. Will definitely reccomend them to my friends!

The establishment is clean and spacious and lots of seating and amenities. There’s also drop off service.

We are McDavid loyal customers for sales & service. Excellent experience every time we visit! Joe Simms is our go to for service. Thank you for the caring & consistency!

Exceptional service with no long wait time i would highly recommend David McDavid Honda Frisco to all and everyone!

Eric Degaldo from the service team was very helpful, prompt response and great service, will revisit