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Oxendale Chrysler Dodge Jeep RAM

(333 reviews)

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

They got my truck right in and was completed on time. Very friendly and professional Love the service department The service writer Ken was easy to talk to and called as soon as it was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and communication

1068 Dodge Charger RT in for checkout and consultation. Great to work with techs that know and own this type of muscle cars. Great service and clear communications

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

I purchased a used truck from Oxendale and was very pleased with the no pressure approach. The salesperson was courteous and even let us test drive the vehicle with our dogs in the back seat to make sure they'd be comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Wrangler factory order

This has been the quickest, easiest and most pleasant buying experience we have ever had. We knew what we wanted when we talked with the sales person and he did not question us or try to sell us something else. When we placed our order we were told what the final cost would be and it was exactly that when we took delivery. The vehicle was ready as promised with all accessories in place and the paperwork only took about 30 mins and we were on our way home. We are very pleased with the communication along the way and follow up after delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

As always I received the best service! Thank you for your excellent work! I really appreciate the timely manner of which it was performed since I have to do it at my lunch hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

High prices, rude people

I would strongly reconsider taking your vehicle here. They are HIGHLY OVERCHARGING people for simple services. Overcharging their customers into caving and buying a new vehicle at their dealership. They will only stay in business by taking advantage of the elderly talking them into paying high prices. Please do not support this type of business if you can help it!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change, fuel filter change, tire rotation and drag link

Called while on the road to schedule service in Cottonwood, AZ, Kent answered the phone, scheduled the service quickly and efficiently. When I arrived I checked vehicle in expecting an all day service as at my home dealership. It took about two and a half hours total, they called about replacing the air and cabin filter, I authorized and the total invoice was way less than expected. Kent was great, I recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Safety recall

On time for appointment , vehicle was serviced and repaired efficiently and in a very timely manner.. I would highly recommend using Oxendale for your vehicle service needs..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience as usual

All work has been done professionally over the past five years. The staff is knowledgeable and friendly and take the time to discuss what is going to be done and explain what was done at checkout time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Representative!

Nate Phillips was outstanding in his customer service. Nate showed us the cars we were looking for and helped us secure a deal. I'll definitely be going back when I need another new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.