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Oxendale Chrysler Dodge Jeep RAM

(333 reviews)

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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First service call

Jessica Mohr was our contact person and seemed genuinely concerned for our needs and later quickly followed up to see if we were satisfied. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Got me right in. They have been very good over the last 6 yr

They always treat me fair and I know the owner will make things right if there is any problems. Always courteous and have been respectful, no high pressure sales to get service o didn't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Nate and Jason did a thorough search to find the truck we need to meet our needs. Their hard work and friendliness without being pushy was appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service on Dodge pickup

Jessica in service was a pleasure to work with. She takes the time to follow up with calls and scheduling, her customer service is exceptional and the best service department customer service I have received from any dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Review

Oxendale appeared to me to be well organized and anxious to provide a quality service in whatever area the request would come from. My vehicle service experience was first class. Kent, the service associate I dealt with was courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy camper

Was well taken care of and guided through some things I did not understand in this very new car.i felt heard and appreciated..and not foolish when I looked confused...Barbara made me laugh and feel like ..this dealership cared!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oxendale

Thank you Chris for helping us to get into this beautiful truck. The experience was seamless and transparent. We are sooo happy with our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

They do a great job at a fair price and the staff is friendly. Keep it up Thank you Oxendale for your commitment to good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep Purchase

Decent inventories. Salesman courteous, knowledgeable. I purchased a year end 2018 due to available discounts. Jeep Compass 4X4 had equipment I wanted. Floor manager worked with me to get terms. Dealer delivered car to my home as I was 20 miles away. Finance manager knows the business. Would recommend. LM Sedona, AZ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service and pleasant buying experience.

Most of the time when you buy a car it is very stressful and unpleasant. This experience was the opposite. Negotiations were made before my visit and nothing changed upon my arrival.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.