Gordie Boucher Ford of Menomonee Falls

When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. My hood hatch was also broken. A light was on when I left the dealership which the mechanic should have noticed. He didn't and I found that the hood wouldn't lock anymore when I got to work and saw that the hood was popping open. I needed to have a friend, who is a mechanic, help get it to lock and repair it. He also showed me that they hadn't filled the radiator fluid which he kindly did. I am left feeling a little frustrated.

Was charged for the oil change, even though we purchased the maintenance plan. Hours for service would be great if it included any night or Saturday hours. Otherwise, great experience!

This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is sales.

VERY FAST OFFERED GREAT SERVICE WITH DELIVERY AND PICKUPS AT NO CHARGE HELPS KEEP US MOVING CHARLES AND MARK IN SERVICE ENSURED OUR VEHICLES WOULD BE SERVICED ON TIME AND THEY WERE

This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints

I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have bought cars from Jeff Schwister who has always been great to deal with. I will continue to do business with Boucher Ford.

My fiancé and I were hoping to receive quality service and expertise to find our next car in a timely fashion. Thomas Pruski at Boucher Ford exceeded all of our expectations. Tom was genuine and cared about listening to what we were looking for in a new car. He pointed us in the right direction without ever leading us astray while allowing us to make the final decision. It is evident Tom puts his customers first in order to find a car that is reliable, safe, and worth the long term investment. The rest of the Boucher Ford staff were also very helpful and welcoming! I would recommend anyone in the market for a new car to head to a Boucher Ford dealership, particularly the one located in Menomonee Falls!

The staff was very friendly. Emil had a lot of energy which I appreciated his speed in buying a new car. They followed up many times making sure everything was good. I think I got a pretty good deal on my car as well Unfortunately someone hit my vehicle on the highway a month after having it and I felt very safe in the Ford Edge.

First service experience was handled promptly and to my satisfaction...new vehicle was bought here

My sales experience was wonderful. My old car was sick and not worth saving so I needed to replace the old girl. Jeff Schwister came to my rescue. He found me a certified pre owned Taurus that had a wonderful history. We worked to get a great price and the delivery experience was wonderful. Love the car,.