Reviews
Excellent team, handled everything perfectly, efficiently
Excellent team, handled everything perfectly, efficiently and in a timely fashion. Extra thanks go out to my sales person and the finance manager.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Volkswagen Marketplace of Franklin! Beau Rauner (General Sales Manager) (414) 525-1100
Michael Tillmann was very nice, personable and
Michael Tillmann was very nice, personable and knowledgeable about the VW product. I trusted the information he shared. Additionally, Phil Bergman had great command of the various products offered. Although I was not interested in additional packages added to the sale, Justin did an excellent job presenting the material and finalizing the sells transaction. My overall buying experience at Gordon Boucher was very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out, Willie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin! Beau Rauner (General Sales Manager) (414) 525-1100
All the employees I interacted with were friendly and
All the employees I interacted with were friendly and willing to help you. They answered all my questions and great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Susan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Beau Rauner (General Sales Manager) (414) 525-1100
Sales man Kal was attentive & urgent in his
Sales man Kal was attentive & urgent in his communication. Would recommend him to others looking for a VW
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Boucher Volkswagen Marketplace of Franklin. It's great to hear that Khallad was able to assist you and that you had such a positive experience. Beau Rauner (General Sales Manager) (414) 525-1100
Dennis was very helpful in assisting in the transaction -
Dennis was very helpful in assisting in the transaction - Dennis was very knowledgeable and understood what I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear Dennis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Beau Rauner (General Sales Manager) (414) 525-1100
This is the fourth car purchased at Boucher Volkswagen.
This is the fourth car purchased at Boucher Volkswagen. We love our Tiguans. Jacob was so helpful and patient. He is very knowledgeable and answered all our questions. He helped me set up my dash and phone preferences. The purchase process was easy and fast. Thanks Jacob - we'll be back when our older car goes!! ;). Happy New Year
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob and our team met your expectations, again. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin. We look forward to having you as one of our valued customers for many more years to come! Beau Rauner (General Sales Manager) (414) 525-1100
Mike the New Car manager made the sale happen.
Mike the New Car manager made the sale happen. The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salesperson needs to tweak his listening skills)-we almost walked out- but we ended up splitting the difference and proceeded with the purchase. Still trying to figure out a number of the features. Pretty confusing choices. Again sales person not as helpful as I would like with those details either.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
PJ, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Beau Rauner (General Sales Manager) (414) 525-1100
Great dealership.
Great dealership. Very clean and friendly staff. Felt comfortable and not pressured in any way. Will definitely return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin! Beau Rauner (General Sales Manager) (414) 525-1100
I had a fantastic experience at Boucher.
I had a fantastic experience at Boucher. From the moment we walked in, our salesman, Michael Tillman, was incredibly helpful and knowledgeable. He stayed late to accommodate a test drive and answered all of our questions. The whole process was smooth, and we never felt pressured. I highly recommend Michael and Boucher for anyone looking to buy a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Michael provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Volkswagen Marketplace of Franklin! Beau Rauner (General Sales Manager) (414) 525-1100
Luis Veguilla was amazing to work with!
Luis Veguilla was amazing to work with! He was so friendly and knowledgeable! Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kelsey, It's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin! Sean Christofferson (General Sales Manager) (414) 525-1100