Reviews
Is not just sales they really care about customers needs.
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin! Sean Christofferson (General Sales Manager) (414) 525-1100
Smooth and professional process.
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Boucher Volkswagen Marketplace of Franklin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sean Christofferson (General Sales Manager) (414) 525-1100
Smooth and seamless process.
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Christofferson (General Sales Manager) (414) 525-1100
Troy Frederick (used car manager) was very insincere,
Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. We genuinely value your input and want to assure you that this does not reflect the standards we uphold at The Boucher Group. Our Vice President, Pat Myers, would be happy to personally address your concerns. Please feel free to reach out at 414-427-4141 to discuss this further. We sincerely apologize for not delivering the exceptional experience you deserve, and we hope to have the opportunity to make it right.
It was the easiest car buying experience ever.
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business, Matt, and look forward to your next visit. Sean Christofferson (General Sales Manager) (414) 525-1100
Jacob was great to work with and very helpful in my
Jacob was great to work with and very helpful in my purchase of a new Tiguan. He is very personable and straight forward. He even followed up afterwards to make sure everything is fine and if I had any questions about how to use any of the extras.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Sean Christofferson (General Sales Manager) (414) 525-1100
Nick was a pleasure to work with.
Nick was a pleasure to work with. No pressure tactics. We highly recommend Nick and Boucher Volkswagen.
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- Overall experience 4.0
Thank you, Bryon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Sean Christofferson (General Sales Manager) (414) 525-1100
He was really helpful and friendly.
He was really helpful and friendly.We had a great exprience buying our car there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sean Christofferson (General Sales Manager) (414) 525-1100
Had such a wonderful experience here!
Had such a wonderful experience here! Brayden and Brad were so helpful and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Vanessa. We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Volkswagen Marketplace of Franklin! Sean Christofferson (General Sales Manager) (414) 525-1100
Great service here!
Great service here! Brayden and Brad were wonderful! They were so much help and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your five-star review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Volkswagen Marketplace of Franklin, Vanessa. Sean Christofferson (General Sales Manager) (414) 525-1100