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Findlay Toyota Flagstaff

(128 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Flagstaff from DealerRater.

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Best Car Experience ever!

I have purchased many cars in the past but never felt this good about buying a car. Robert DeRouin is not only a great sales person but also cares deeply for his customers and wants them to be happy when the process is over. Got a great car and at a great price with coverage for the life of the loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rgain, thank you for the 5 Star Review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding sales experience. We are honored to have you as our Customer!

Dustin and Cassandra were perfect, ten out of ten!

Dustin and Cassandra were patient with me and helped me find the car I needed. Took my vague list of requirements/request and sorted it into what I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Abell for the 5 Star Review! Findlay Toyota Flagstaff always strives to provide an Outstanding experience and we are honored to have you as our Customer!

Outstanding service!

Robert Derouin went beyond the call of duty (including taking care of us when he wasn't "on-the-clock" in the early morning) to help us with our new Highlander! Excellent service from Robert and Tim in finance...thanks guys for a great purchase experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tom, Thank you for the 5 Star Review! It is always our goal to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!

Toyota Rava4

Dustin was super helpful and friendly:) I bought my first car from him and he made everything with purchasing a car a great experience. Thanks Dustin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Melissa, for the 5 Star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly Outstanding experience. We are honored to have you as our Customer!

Thanks for A Great Sales Experience!

Thanks for your excellent, personalized service, Robert! We made it home before the record-breaking snowstorm! We're keeping our new Corolla in the garage until the license plate comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cheryl, Thank you for the 5 Star review! It is always our goal, at Findlay Toyota Flagstaff, to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!

Robert is great !

Excellent experience with Robert ! He is wonderfully helpful, an absolute joy to work with. Coming here would have been a chore normally, however Robert turned it into an enjoyable outing. 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star review, Nera! It is always our goal at Findlay Toyota Flagstaff, to provide an outstanding experience and we are honored to have you as our Customer!

Robert did great!

Robert did a great job getting me into my exact car I loved. The process was simple, easy and didn't take up my entire day. The internet department is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, Thank you for the 5 star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver an Outstanding experience. We are honored to have you as our Customer!

Love, love, loved my experience!

I went in for a new or used car. I was hesitant to do so as past experience was full of pressure to buy something I could not afford. Dustin, knew my parameters and my situation after I contacted him on the internet. He set up the appointment and already knew the trucks/cars to show me based on the information I gave him. NO pressure to buy something I couldn't afford but instead he kept my wishes at the forefront of the entire visit. I would recommend Dustin and the dealership to everyone I meet!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lori, Thank you for the 5 Star Review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding Sales experience. We are honored to have you as our Customer!

Great experience buying a new SUV!

I had a great experience from start to finish buying a new car with Findlay Toyota. Dustin Donahue made the whole process very easy. He found the exact SUV I was looking for and also coordinated the trade-in of our Sienna. I highly recommend Dustin and the team at Findlay Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Melissa, for the 5 Star Review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding sales experience. We are honored to have you as our Customer!

Got the car I wanted at a fair price

Dustin was welcoming and patient as we went through the process. My first car buying experience was pleasant and while it did take a while, Dustin worked with me the whole way. He topped it off by sending me a picture of me ringing the bell with a dog bone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lauren, Thank you for the 5 start review! It is always our goal at Findlay Toyota Flagstaff to provide an outstanding sales experience. We are honored to have you as our customer!