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Findlay Toyota Flagstaff

(128 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Flagstaff from DealerRater.

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Thank you Findlay Toyota team!

Thank you Robert, Dustin Donahue and the Findlay Toyota team! Thanks for making the process so easy from start to finish. When it's time to trade in, we'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Josh and Mary, It was nice meeting you yesterday and thank you for the 5 star review! At Findlay Toyota Flagstaff, it is always our goal to provide an outstanding Customer experience. We are honored to have you as our Customer!

D biss

Dustin did an excellent job with me n my wife wasn’t easy because we work in two different counties. Answered all our questions. Seemed knowledgeable about toyata products. Very easy to do business with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review! Findlay Toyota Flagstaff strives to exceed our Customer's expectations and deliver a truly outstanding sales experience. We are honored to have you as our Customer!

Most Pleasant Car Buying Experience

From start to finish I could not be happier with my experience at Findlay Toyota Flagstaff. I live in Vegas and was unable to find the perfect truck locally. Knowing that the local Findlay dealers have a great reputation I began searching at Findlay dealerships outside my area. I found the perfect truck at Findlay Toyota Flagstaff and after inquiring about it Dustin Donahue in the internet sales department responded immediately. Dustin went out of his way to answer all my questions and sent me videos and pictures of the truck so I knew what I was buying. Dustin got all the financing and paperwork in place without me being there. When I walked into the dealership the next day I was in and out of there in 40 minutes including taking a test drive. The finance department was not pushy and gave me a straight forward deal. I can’t thank Dustin or Findlay Toyota Flagstaff enough for making this the most pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, Thank you for the 5 star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations, and deliver a truly outstanding experience. We are honored to have you as our Customer!

Car buyer

Dustin made my car buying experience very straightforward, even helping to setup my contacts from my phone on the dash display! I would recommend Dustin to friends. I would suggest that Findlay advise folks in advance of extended warranty options prior to day of purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, Thank you for the 5 star review! Findlay Toyota Flagstaff strives to provide every customer with an outstanding experience. We are honored to have you as a Customer!

Customer Service and Support

Very nice and welcoming Great customer service Free car wash and vacuuming Shuttle service Organization on service Appointment reminders Service reminders Stress free environment Total Toyota care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Doreen, Thank you for the 5 star review! It is our goal at Findlay Toyota Flagstaff to exceed our Customers' expectations and deliver a truly outstanding experience. We are honored to have you as our Customer!

New buyer

Dustin Donahue did an excellent job of following up with me for a few months. We had just moved to the area so we were quite occupied with other things. He is a great guy and he found us a great SUV. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank-you for the great review, Geri! We always strive to provide our Customers' with an outstanding experience and we are honored to have you as our Customer!

Buyer

I just recently purchased a used 2007ToyotaFJ. Worked with Trey Hudson sales manager and Ben Gleeson sales associate. Both extremely professional and helpful. The entire staff is awesome. Traveled from 2 hours away and would certianally do it all over again. If your in the market new or used you won’t go wrong dealing with these guys. 5 star

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gordie, Thank you for the great review! An outstanding experience is always our goal and we are honored to have you as our Customer!

2018 4Runner SR5 Premium

Everyone involved in my purchase (Dustin Donahue, Trey Hudson, and Scott Mooney)was great! It was one of the easiest car buying experiences I have ever had. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, JB for your great review! We continually strive to provide every Customer with an outstanding experience. We are honored to have you as our Customer!

New 2018 4Runner SR5 Premium

I recently bought a new car from Findlay Toyota Flagstaff, and the experience was wonderful. The salesman I worked with was Ben Gleeson, and I would highly recommend speaking with him when considering purchasing a vehicle. Ben is a great guy. He is immensely knowledgeable and helped get me into the exact vehicle I wanted for a price I could afford. Everyone I worked with at Findlay Toyota was very helpful and made the whole experience pleasant. Plus, they include free car washes for life, which I’ve definitely been utilizing to keep my new car looking nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Vince, Thank you for the review! Findlay Toyota Flagstaff strives to exceed our Customer's expectations and deliver a truly outstanding sales experience. We're honored to have you as our Customer!

RDP63

We bought a used car that ended up having a lot of issues, but the team at Findlay worked really hard to correct the situation! We ended up with our beautiful Highlander.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Danielle, Thank you for the review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding experience. We are honored to have you as our customer!