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Toyota of Hackensack

(4,147 reviews)
Visit Toyota of Hackensack
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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The friendly service, the convenience of the time that I

The friendly service, the convenience of the time that I can bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that your visit to us regarding the servicing of your vehicle was both friendly and convenient. We appreciate your business! Thank you for choosing us for service!

Advisor was very friendly.

Advisor was very friendly. Service was faster than I expected. 10 out of 10 would visit again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave us feedback. We are glad to hear that service on your vehicle was completed before the expected time. We appreciate your business! Thank you for servicing with us.

Jose was great, he was honest, did not rush me and took

Jose was great, he was honest, did not rush me and took all the time to asnwer all my questions. He was the nicest salesman I have ever met!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that Jose Alvarado took the time to answer all your questions and made your purchase process as pleasant as possible. We appreciate your business! Enjoy your brand new purchase!

Excellent and answered all the questions.

Excellent and answered all the questions. Waiting area was clean and the lady who handled my case was wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

Cheerful, friendly, helpful staff, I got the car I wanted

Cheerful, friendly, helpful staff, I got the car I wanted on time when Angel said it would be ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that you purchased your vehicle of choice and it arrived in a timely manner. We appreciate your business! Thank you for allowing us the opportunity to sell you a new vehicle!

Very professional, courteous and customer service

Very professional, courteous and customer service oriented. The assessment done on the car is accurate and the prices are fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs!

Very good service and I give my recommendations to all my

Very good service and I give my recommendations to all my friends because they give me my carin very good time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We are glad to hear that your experience servicing with us above & beyond your expectations! We appreciate your business! Thank you for choosing us for your servicing needs! Referrals are always welcome!

My salesman, Jim, was very helpful and informative.

My salesman, Jim, was very helpful and informative. He kept in touch with me while I waited for my car to be delivered. Picking up my car was a very easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that Jim provided updates to the transit of your new vehicle during your purchase. We appreciate your business! Enjoy your new vehicle!

Ana is awesome to work with, picked up my 4th highlander

Ana is awesome to work with, picked up my 4th highlander with her and I couldn’t be happier. Accommodating, personable and hard-working. The best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 Star review! We are glad to hear that your purchase experience with Ana was the "best"! We thank you for coming back to us for a FOURTH time! We appreciate your continued patronage of our dealership.

Dana was so helpful and always reached to me for updates.

Dana was so helpful and always reached to me for updates. Technicians whoever serviced my car did a good job. They all deserve a salary raise ASAP!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.