Reviews
An hour and half for inspections and tire rotation
An hour and half for inspections and tire rotation *without* an oil change *with* an appointment seems a bit long. otherwise polite service and potential to develop into great service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We understand that the service you requested took longer than expected. We always endeavor to complete service work in a timely manner to the best of our ability. We appreciate your understanding in the matter. Thank you for servicing with us. We appreciate your business!
Great service very competent I will recommended with my
Great service very competent I will recommended with my friends. Looking forwards for anther goo and great service. Good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for 5 Star review! We are glad to hear your service visit was great! We certainly appreciate referrals! Thank you for choosing us for service! We appreciate your business!
It did seem like the dealership was busy, but I do wish
It did seem like the dealership was busy, but I do wish it would’ve went a little quicker. For the most part, it was a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us feedback. Sorry as your review mentions, during busy times we do our best to try to get clients in and out of the dealership as quickly as possible. We do appreciate your patience in this matter. We appreciate your business. Thank you for choosing us!
Toyota of Hackensack provided excellent services for my
Toyota of Hackensack provided excellent services for my toyota during the servicing. The car is in very excellent condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review. We are glad to hear that our service department provided excellent services during the maintenance of your vehicle. We appreciate you servicing with us! Thank you for your business!
Always great service and professional and Joe Hunken is
Always great service and professional and Joe Hunken is Awesome to work with Thanks for your help Joe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that Joe was awesome to work with during your service visit. Thank you for choosing us for service! We appreciate your business!
Poor service.
Poor service. 1) I waited extra 50 min. - when car was ready Paul Villacres called wrong # instead of one from paperwork 2) mechanic failed to.put back nipple caps on 2 tires
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear that your service was less than stellar. We know that customers do not like to hear this but, sometimes maintenance of vehicles do take longer than the allotted time depending on the work and how busy we are at any given time. Service provides a estimated completion time. As far as the calling the wrong number, it sounds like Paul made a honest mistake of calling the number we had on file. As far as the nipple caps, we would be happy to replace those if they are missing from two tires.
Pleasant helpful the person that help us was very helpful
Pleasant helpful the person that help us was very helpful and friendly everything was explained to us before was done and we were very pleased
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback! We are glad to hear that everything was explained prior to any work being completed on your vehicle. We appreciate your business! Thank you for servicing with us!
It's very convenient and the service is great.
It's very convenient and the service is great. I was properly assisted, thanks to the salesman assigned to me, Jeffrey Canlas.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us feedback! We are glad to hear that you were properly assisted during your purchasing process by Jeff. We appreciate your business! Enjoy your new purchase!
Pleasant associates.
Pleasant associates. Quality service. Good atmosphere. Jeff is very helpful, friendly and very patient. Satisfied with the service. Highly recommended. 🥰
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Jeff offered quality service during your purchasing process. We appreciate your business! Enjoy your new vehicle!
Everything went very smoothly when purchasing car; test
Everything went very smoothly when purchasing car; test drive, price negotiations, pick up a few days later. Also helpful with minor problems that surfaced within the first several days. JP took care of getting a holder for my front license plate. Then, after I drove in the rain and saw that the wipers were not right, JP got me new wipers. Very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 Star review! We are glad to hear that John was able to handle the minor issues that arose during the delivery of your pre-owned vehicle. Thank you for choosing us for your vehicle needs! We appreciate your business!