Reviews
Superior experience.
Superior experience. Miriam was both professional, helpful and personable. My wife and I were hoping for an efficient and hassle free experience and this group did not disappoint. The car was delivered on time and as expected. Even the paperwork experience was quick and easy. Miriam stayed in touch with us during the entire process and made the extra effort to set up the car just the way we wanted. It was a pleasure working with her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unlike other dealerships(coughcoughfordcough), Toyota
Unlike other dealerships(coughcoughfordcough), Toyota actually gave me a chance to attain my dream car. For that I thank them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They respect their customers by offering reasonable
They respect their customers by offering reasonable prices from the start. This eliminates a painful price negotiation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy drop off, short waiting time and I was driven to
Easy drop off, short waiting time and I was driven to work and picked up from work in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always the Toyota of Hackensack service was 5 star
As always the Toyota of Hackensack service was 5 star workmanship.I will always be a customer. Thank you Joe Huncken.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very rude manager, forgot the name.
Very rude manager, forgot the name. Sales man Evan didn’t give me the met for my sienna’s! I called him many times and now he’s not answering!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Service is great at Toyota of Hackensack.
Service is great at Toyota of Hackensack. They are accommodating and I have no issues with services and maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They sold me a car that had an oil leak after they
They sold me a car that had an oil leak after they promised me it was fixed. I then brought it back to them 3 more times, each time they returned it saying the problem was fixed and each time it wasn't. Now they’ve stopped returning my calls and my car is still leaking oil.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Couldn’t have asked for an all around better experience.
Couldn’t have asked for an all around better experience. As an out of state buyer, living in MA I was slightly nervous about working with a dealer 4 hours away. Abby and her team were straight and narrow with negotiating. They accommodated me with a fair deal we were both happy with, no haggling or games. They prepared user friendly electronic documents to review and sign to make the purchase process and financing a breeze. When I arrived to pick up my vehicle, Abby was super friendly, had my Vehicle, keys and paperwork prepared and ready to take home. I was in and out and on my way home with a smile. There was a lot of extra leg work to be done with this particular deal. Toyota of Hackensack went the extra mile to make it happen. Providing assistance and customer service every step of the way. I would recommend this team to anyone and will absolutely do business with them in the future! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient, on time .
Efficient, on time . Was treated politely and in fair time . All proper discounts were applied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair