Skip to main content

Toyota of Hackensack

(4,148 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

I had an amazing experience working with Jay, the manager

I had an amazing experience working with Jay, the manager over at Toyota Hackensack. From start to finish, he made the entire process seamless and efficient. Everything was handled over the phone — no stress, no back-and-forth — just a smooth, professional transaction. When the time came, all I had to do was show up and pick up the Toyota Tundra, which was prepped and ready for me. Big shoutout to Tom from Car Concierge for making the connection and coordinating everything perfectly. He made the pickup process just as easy as the buying process. Truly a top-tier team. Thank you both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best dealership and the best service Most

The best dealership and the best service Most professional Caring Meticulous Knowledgeable Clean Personal Extraordinary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy Fast service and sales help Staff is friendly

Easy Fast service and sales help Staff is friendly Helpful and knowledgeable Great dealership to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Beginning of Feb purchased a pre certified 2024 Toyota

Beginning of Feb purchased a pre certified 2024 Toyota Camry from Toyota of Hackensack. Appreciate the quick and easy service as well as answering all my question without feeling a sense of rush. It was a smooth process Plan to continue working with this dealership even though I live in NY. I would recommend this dealership. Car is running great,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

John was super helpful and make the process very easy

John was super helpful and make the process very easy considering my situation at the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

He was kind.

He was kind. He helped and my insurance join and advised. He held my car until I come back to pick it up later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

working with Paul was really great.

working with Paul was really great. He made everything easy and he really helped me out. He researched the car that I was gonna buy from another dealer and found out numerous things that I didn’t want. He really saved me. I find them to be honest easy to work with made all the paperwork easy I mean, I picked up the car did the paperwork and everything so easily and he’s just a very nice person so definitely I would recommend Paul and Toyota of Hackensack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The car-buying process was incredibly easy and

The car-buying process was incredibly easy and stress-free! Paul and Mike were both extremely helpful, guiding me through everything without any pressure. I found an amazing deal that perfectly fit my budget. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service and a very good team from the host,

Excellent service and a very good team from the host, from reception to advisers. It was a great experience with the shuttle service and more. I would recommend Toyota of Hackensack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car is great with exceptional scratches in one rim .

My car is great with exceptional scratches in one rim . Manager it's contacting and they don't care .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.