Skip to main content

Toyota of Hackensack

(4,147 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

Very nice advisor prompt service.

Very nice advisor prompt service. Facilities are very clean and organized. I will definitely recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Paul is a seasoned professional and a pleasure to deal

Paul is a seasoned professional and a pleasure to deal with. When I am in the market for another Toyota I will give Paul a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would buy another vehicle from hackensack Toyota and

I would buy another vehicle from hackensack Toyota and recommend friends and family to buy as well. I would tell them to see paul.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick appointment and timely service performed .

Quick appointment and timely service performed . Very efficient staff . Much better than sales department experience I had .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buen servicio, muy atento y rápido y eficientes;

Buen servicio, muy atento y rápido y eficientes; pregunten por Dianna Carella ella es quien me atendio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When I arrived I was greeted immediately which very nice

When I arrived I was greeted immediately which very nice the shuttle guy was so friendly and make me feel very comfortable the downside was waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a excelled buying experience with Melissa at this

I had a excelled buying experience with Melissa at this dealership. I drove 2.5 hours 1 way to look at a specific vehicle they had in stock. Melissa spent as much time as i wanted and was fair, prompt and organized. Jason also assisted us and again was top notch in professionalism and negotiating. I was impressed with speed and efficiency of the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service for over 30 years with business with

Excellent Service for over 30 years with business with Toyota of Hackensack!!!! Always expect more than we assume!!! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

DANA IS THE BEST.

DANA IS THE BEST. Very understanding,kind, and very helpful. She helped me greatly and I will never forget her help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an amazing experience working with Jay, the manager

I had an amazing experience working with Jay, the manager over at Toyota Hackensack. From start to finish, he made the entire process seamless and efficient. Everything was handled over the phone — no stress, no back-and-forth — just a smooth, professional transaction. When the time came, all I had to do was show up and pick up the Toyota Tundra, which was prepped and ready for me. Big shoutout to Tom from Car Concierge for making the connection and coordinating everything perfectly. He made the pickup process just as easy as the buying process. Truly a top-tier team. Thank you both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.