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Toyota of Hackensack

(4,147 reviews)
Visit Toyota of Hackensack
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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I can’t thank everyone here enough.

I can’t thank everyone here enough. Such an easy and great experience especially as a first timer leasing a car on my own! Thank you to Paul especially for helping me with everything. He’s kind, professional, and was responsive to all my questions. I will be a toyota member for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would not go anywhere else!

I would not go anywhere else! Best teams in all departments! Outstanding job and great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rude and hostile Cedrick is very rude and hostile.

Rude and hostile Cedrick is very rude and hostile. I am NOT coming back Cedrick is very rude and hostile. I am NOT coming back because of how he disrespected me

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff were friendly and I was happy with the brake

Staff were friendly and I was happy with the brake service I got done. I only wish we figured out the source of the noise I've been hearing in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with Jeff to procure a vehicle.

Worked with Jeff to procure a vehicle. He was straightforward and provided updates weekly.on the status of the vehicle. Paper work and finance was a breeze since everything we talked about previously was already set.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with this dealer were great , fast service

My experience with this dealer were great , fast service and efficient, when there did paperwork and drove out with my new Tacoma , thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Melissa was absolutely wonderful!

Melissa was absolutely wonderful! She went above and beyond to make sure everything went smoothly. I really appreciated her constant communication and flexibility throughout the process. She's such a fantastic professional and a joy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Toyota of Hackensack was a pleasure.

Toyota of Hackensack was a pleasure. Bill Coll was beyond professional and courteous and accommodating. He made the whole process of leasing a new car easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Melvin was great.

Melvin was great. He really helped answer all questions and facilitated the purchase of my first car. I would recommend Toyota Hackensack for a seamless experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeff was top notch.

Jeff was top notch. Made sure the deal went through smoothly without any nonsense or pressure. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.