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Toyota of Hackensack

(4,086 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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In a nutshell, we have dealership and salesperson for

In a nutshell, we have dealership and salesperson for life! Thank you again (and again and again) Armando for taking care of my whole family! We love Toyotas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rim had a scratch and the car was over 8k miles.

Rim had a scratch and the car was over 8k miles. He wouldn’t provide me a discount. Commission was more important to the sales rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2nd car purchased there!

2nd car purchased there! Quite a delay on the delivery! Great Guys! Thank you Both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A large dealership with a small town feel, very orderly

A large dealership with a small town feel, very orderly and professionally outfitted for a thorough car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Susana was very professional and curtious. She listened for my service request and recommended types of services. She is the BEST service advisor and She is the only person I ask for when I bring my vehicles for services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my 5th purchase with Paul in 6 years Paul

This is my 5th purchase with Paul in 6 years Paul always goes above and beyond to get you the best deal. He is straight forward and most important to me is he is very efficient and you get no xx with him. He is the go to for all my friends and family!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my 3rd vehicle from Paul Almeida I will never go

This is my 3rd vehicle from Paul Almeida I will never go to another sales person gets me exactly what I want. Easy to work with In-N-Out. And best price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The salespeople are very nice and my salesman was very

The salespeople are very nice and my salesman was very nice to me THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best dealership for service in so many ways.

The best dealership for service in so many ways. From the customer service reps to the waiting area, all excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I wanted to thank Paul Almeida ,salesmen for Toyota of

I wanted to thank Paul Almeida ,salesmen for Toyota of Hackensack. Paul is a true gentleman and a no xx guy. Buying my truck was so easy going . Even the nice lady called me when my plates came in , Since I live down the shore, Paul said we will overnight them . Next day they arrived. Anyone looking for a new or used car , do yourself a favor and you will be treated good. Ps, Again, thank you Paul Almeida. Respectfully,Thomas Pinelli . I almost forgot to mention Mario Fuentes,Sales manager . he called me and asked if all went good. That's good business ! ty. Paul is a stand up guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.