Skip to main content

Toyota of Hackensack

(4,161 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

This is the second truck that Ive purchased in a year and

This is the second truck that Ive purchased in a year and Im very happy. My sales person Armando was excellent in every way. Very attentive, easy to work with and make the experience very pleasant and enjoyable. They are a very credible dealership. Im very happy with both vehicles and the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was smooth sailing during the process of

Everything was smooth sailing during the process of financing my new car. Dealer acted to make sure I got what I was looking for. Very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a difficult time purchasing the vehicle.

Had a difficult time purchasing the vehicle. Went to look one weekend and the offered price was X, went back the next weekend and the offered price was no longer honored and had increased. This happened again prior to purchasing. Very frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding services as always from the moment I arrived

Outstanding services as always from the moment I arrived everyone was so kind ..Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing work.

Amazing work. Engine sounds really nice and runs smooth. The indicator of next miles to hit the an oil change was a great add. Engines sounds less noisy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was told the oil change and back seat belt recall will

I was told the oil change and back seat belt recall will take a little bit over 1 house. But it took 4 hour. And the interior was super dirty and messy. Never going back for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In general I received good and efficiency service, warm

In general I received good and efficiency service, warm welcome and comfortable facilities. Jonathan was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The invoice said we declined the complimentary

The invoice said we declined the complimentary multi-point inspection but they did not even ask if we wanted one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

She helped me a lot and she was very friendly.

She helped me a lot and she was very friendly. She did a great job. I am definitely advising her. If you want to buy a Toyota near Hackensack, go this dealership and find Ana. Because we visited all near dealerships and except Toyota of Hackensack everyone was very rude. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

El servicio fue muy bueno, me explicaron todo lo que le

El servicio fue muy bueno, me explicaron todo lo que le hicieron al carro. Le revisaron todo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.