Reviews
John (J-R) the salesman treated me well, sold me the car
John (J-R) the salesman treated me well, sold me the car I was looking for, at a good price, a bit less than advertised, and helped me get it financed, registered, & insured, and i drove it away within 3 hours of arriving. That was a good day and a win for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience as usual.
Great experience as usual. The entire staff was helpful. The price was fair. The finance department was super efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff.
Great staff. The entire team was very professional. I was treated well. waiting area is very accommodating
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership and great staffs.
Excellent dealership and great staffs. Sale consultant Abigail Luna is an A+ employee. Her caring, knowledge, and dedication is outstanding. This is my 2nd car financed through Hackensack Toyota. I also want to highlight finance director Steve Escobar for his outstanding service and professionalism. Thank you once again to Hackensack Toyota. If you are in the market for a Toyota don't hesitate to reach out to Hackensack Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This review is for a sales experience.
This review is for a sales experience. First time buying there. Catherine Watkins was a pleasure to work with on my purchase of a used White 2023 TRD Off Road 4Runner. Overall, appears to be a well run low pressure dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that working with Catherine was a pleasure! We appreciate your business! Enjoy your 4Runner!
I had an apt for 7:30am.
I had an apt for 7:30am. I was not given an update. Finally, I went up at 9am to inquire. My car was still not ready until after 10am. All I had were tires roasted and balanced.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Easy to deal with the dealership, clean place fast work
Easy to deal with the dealership, clean place fast work done and no hassle. Good job done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that your service visit was hassle free and fast! We appreciate your business! Thank you for servicing with us!
The staff are all polite and professional.
The staff are all polite and professional. The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and maintenance is done on my car. All the procedures are explained to me. Repairs are done right the 1st time. I took off a star bc almost every time I come in for an oil change and tire rotation, I'm there at least 3 hours. I feel it should be under two hours, especially since I always have an appointment. Aside from the wait, everything else rates a 5 out of 5.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
First, we would like to say we sincerely appreciate that you chose us for both sales and servicing needs for the last seven years. We always appreciate constructive feedback on how we can improve and make things better not only for the business, but for clients as well. We will do our best going forward to be respectful of your time. We appreciate your business always
Great staff, Armando found me the perfect car, and gave
Great staff, Armando found me the perfect car, and gave me a great deal, John Ramirez was very helpful, and JP made the final delivery and set up everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Te venden lo que no es productos malos sin la revisión
Te venden lo que no es productos malos sin la revisión correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair