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Highline Car Connection

(983 reviews)
Visit Highline Car Connection
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(203) 405-4186 (203) 405-4186

Reviews

(983 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Highline Car Connection from DealerRater.

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Professional , courteous , family oriented

I recently changed jobs and had a baby , so I was looking for a newer vehicle that gets good gas mileage and was good for a growing family . After searching for a month, I found the vehicle that I wanted . It was a Chrysler Town and country . Highline car connection had the best price and their vehicle had the lowest mileage . When I called I spoke with Peter . He was a pleasure to deal with . When I went to look at the car it was fully detailed and serviced including new tires, brakes and rotors . Peter and Lou had me financed, registered, and insured in a hour . I would recommend them to anyone. If you buy a car with Highline Car Connection, you will be glad you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service

I came to this dealership for my first car and they're customer service was outstanding. All of the staff were very friendly and they even helped me find financing with little credit history and no cosigner!! Pete was very patient when it came to the insurance giving me a problem. I defiantly recommend this place to anyone looking to get a good used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice, polite service and good value vehicles

Mike was very friendly and respectful and was helpful in sending me the Carfax upon my request. Although I did not end up purchasing a vehicle here, he returned my deposit quickly and without any hassles or questions. I would not hesitate to shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent service

They fellas are great. Purchasing a car from them was by far the easiest I’ve ever experienced, and I’ve purchased several cars before

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant experience

Found a vehicle online and called to inquire. The response was prompt and professional. I was able to test drive vehicle and was pleased that it was advertised honestly and priced fairly. Purchased the vehicle and drove away within the hour.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth. Professional, Quality Experience

This was the first time my wife and I purchased a vehicle. The entire staff was friendly, well-informed, and helpful. Peter let us test drive two vehicles we were interested in without any issues. We fell in love with our Hyundai and let him know which vehicle we wanted. As stated above, this experience was new to my wife and I. We didn't realize how smooth it could go. Peter led us through the process and in a matter of minutes we were signing for a car. They worked with us when we had an issue with our insurance policy. The prices were great and the vehicle was well maintained. They made sure the car was looking great before we drove off with it. Peter is such a down to Earth guy and was so helpful. I would recommend this place for anyone looking for a great car buying experience with knowledgeable professionals. I know I will be recommending them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cadillac EXT's

Stopped by for a quick browse. Looked at a Cadillac but still waiting for a 2013/2014 Cadillac EXT.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great bunch of people! Easy to work with.

Found the truck I was looking for on CarGurus at Highline. Made contact. Drove there from Albany, NY. They gave me all the time I wanted to test drive and look the vehicle over from top to bottom. Made a deal. Did the paperwork and drove the truck home all in an afternoon. Had personal contact with six of their people while there and everyone went out of their way to be helpful and courteous. I would not hesitate to back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience! Highly recommended!

Charlie at Highline Car Connection was fantastic! The most important fact is that he listened to my needs and then found a fantastic car at a great price. He wanted me to take my time and check out as many cars as I wanted. When I checked out a car and wasn't interested there was absolutely no pressure at all. He just found another car for me to check. In the end, we found a fantastic 2014 Toyota Corolla at my price point and I could not be happier. Lou in financing was also great! No pressure at all and we went through the process at lighting speed! I have no problem recommending this dealer to anyone! Thanks Charlie! Thanks Lou!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

professional, courteous, and quick

My salesman was very helpful and this dealer was very easy to deal with. They were courteous, helpful and I liked their selection. Not pushy, easy to do business with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.