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Mercedes-Benz of San Antonio

(2,601 reviews)
Visit Mercedes-Benz of San Antonio
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (210) 591-8051 (210) 591-8051
Used (210) 714-2831 (210) 714-2831
Service (210) 757-0150 (210) 757-0150

Reviews

(2,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Antonio from DealerRater.

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My daughter and I had a great experience with her first

My daughter and I had a great experience with her first big purchase! Friendly staff, fair pricing, and smooth process. Highly recommend this dealership for anyone car shopping!

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  • Overall experience 5.0
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  • Shopped for a used car
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Kevin is amazing!

Kevin is amazing! Excellent service and goes above and beyond! Definitely will be back with him!

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  • Overall experience 5.0
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  • Shopped for a new car
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Mr Kevin Hill is a salesman at San Antonio Mercedes Benz

Mr Kevin Hill is a salesman at San Antonio Mercedes Benz . He is very knowledgeable, professional, and provided excellent customer service to me in helping to chose my Mercedes Benz. THANKS.

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  • Overall experience 5.0
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  • Shopped for a new car
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My service advisor was James Patsch.

My service advisor was James Patsch. He is excellent and very efficient and knowledgeable and very attentive to my needs for the 2022 Sprinter RV service I had done on March 31st. I especially like honesty and reliability. I give James the highest review. I will bring back my RV again when the need arises to serve my Mercedes Leonard Kajs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with Mercedes-Benz of San Antonio. Our team is dedicated to providing excellent service, and it's great to hear that we met your needs with the 2022 Sprinter RV.

From start to finish, my experience at Mercedes-Benz of

From start to finish, my experience at Mercedes-Benz of San Antonio was absolutely outstanding. The entire team made the car-buying process smooth, enjoyable, and genuinely exciting. I want to give a special shoutout to Kevin in Sales, who was my primary point of contact throughout. Kevin was knowledgeable, patient, and truly went above and beyond to make sure I got the perfect vehicle — the stunning GLE 53 AMG. He made the entire experience feel personalized and never once pressured, which I really appreciated. Once it came time to finalize everything, Susie and Rick in Finance were fantastic to work with. They explained all the options clearly, helped me get a great deal, and made the paperwork process feel effortless — which is no small feat! And after the keys were in my hand, Jon, their Technology Concierge, took the time to walk me through every tech feature on my new AMG. From drive modes to MBUX settings, he made sure I left the dealership confident and excited about all the cutting-edge features at my fingertips. This team truly exemplifies professionalism, hospitality, and a deep passion for the Mercedes-Benz brand. If you're considering a new luxury vehicle, I can’t recommend Mercedes-Benz of San Antonio highly enough. Ask for Kevin — you’ll be in great hands.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin is very professional and knowledgeable.

Kevin is very professional and knowledgeable. It was a pleasure working with him. He is the reason I bought my vehicle from this dealership.

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  • Overall experience 5.0
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  • Shopped for a new car
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We had a fantastic experience working with Kevin.

We had a fantastic experience working with Kevin. He was incredibly knowledgeable about the car, took the time to listen to our needs, and helped us find the perfect solution. His communication was clear, and he was patient with all our questions. We really appreciate his professionalism and attention to detail, which made the entire process smooth and stress-free. Highly recommend him. Thank you Kevin

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  • Overall experience 5.0
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Thank you Edward Moreno for getting me into my dream

Thank you Edward Moreno for getting me into my dream vehicle!! The original vehicle I came in to look at was not available. Edward found one even better!! He was very helpful and pleasant through the whole process. The finance department was just as welcoming and helpful. Great team at San Antonio Mercedes-Benz!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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You’ll get the best service in every department at this

You’ll get the best service in every department at this dealership My service advisor, Tyler Jordan is an outstanding element in this company Thank you Tyler for always making my life easier when taking my car to service

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to know that our team made a positive impact on your experience at Mercedes-Benz of San Antonio. We appreciate your feedback and look forward to continuing to provide you with exceptional service. Take care.

Excellent facility!

Excellent facility! I have been buying Mercedes cars for 15 years and the sells department has been outstanding every time. Our new sells person is Waleed and he made the experience such an easy and enjoyable one. The process was so quick and efficient. I will continue giving them my business forever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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