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Ford of Port Richey

(8,214 reviews)
Visit Ford of Port Richey
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (727) 233-8323 (727) 233-8323
Used (727) 233-8445 (727) 233-8445
Service (866) 740-6003 (866) 740-6003

Reviews

(8,214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Port Richey from DealerRater.

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“GREAT CAR BUYING EXPERIENCE” Internet sales

We purchased this car from the internet sales department. Patrick Connole emailed me to schedule an appointment to test drive the vehicle. When we arrived he greeted us and was very friendly. He brought the car around to show us and spent considerable time going over the features of which there were many. His knowledge of the car was beyond what most sales people have. This made us very comfortable purchasing this car. Lisa Stanton was extremely helpful smoothing out many of the bumps associated with car buying. Jack Duffife delivered the vehicle as Patrick was not available. Jack did a great job with the paperwork and getting the car detailed and fueled up. Everyone at the dealership went out of their way to make this a “GREAT CAR BUYING EXPERIENCE”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best

Toni is the best. Everytime I call to make a appointment to have service done or a mechanical concern. Toni always makes everything easy. Always explains in detail what is wrong and what needs to be done to fix it. I will not use anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experence at the delaership and sales!

I was very happy with my experience at the dealership buying my 2017 F-150. I worked with 2 sales associates Pat and Russell and was very happy with their help. They informed me on everything I needed, and help me get everything I was looking for. I would definitely recommend Ford of Port Richey and especially the sales associates I worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very friendly and professional service

Professional service very helpful stuff. I will try to send all my friends to your location. Thanks for all the help. Happy thanksgiving to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

purchase of 2017 ford focus

mike black did an outstanding job. his service and attention to detail was a great help .I'd recommend him to anyone to buy a car. he made the car buying experience the best I've ever experienced. five stars plus. mike now joins steve wollak as those who make ford of port richey the reason to do business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

If you are buying, see Mike Black, and see him now.

My father bought a 2017 Ford F150 from Mike Black last month. I told him I was ready to buy a used truck and after looking at what was out there and doing the math, we determined I could probably get into a 2017 new truck as well, taking advantage of ford incentives. We went and talked with Mike. Mike located the exact truck I was looking for, with all the options i wanted, and had it transferred to their dealership. He gave me a nice loaner until my truck arrived, and then he let me test drive it for 3 days. Mike was a complete professional, took care of everything, communicated between me and the Ford mgmt and finance team, helped me transfer my belongings, plates, everything. You name it, Mike did it. And he followed up via text messages through the whole process, making sure I was satisfied. I've had the truck for over a week now, and he's texted me twice to make sure i'm happy and still satisfied. If you're looking for a true sales person with a down to earth, throw-back style, Mike is your guy. You will not be disappointed. . The whole crew was great there, even Omar from Finance, normally finance guys are no fun, Omar was cut n dry, and funny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrific Sales Staff

Buying from this dealership was a great experience. My sales person was Mike Black. He made it a stress free process and most importantly a fun one. Told Mike what a I wanted in new vehicle and he delivered! After the purchase he's called to check to make sure everything was ok and was still happy with my new purchase. Would absolutely buy another vehicle there and especially from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership, Great Salespeople

I bought a Ford F150 SXT from them recently. Dealership was clean. Lots of product on the lot. They were having a sale and celebrating veterans' day with free hotdogs, burgers and drinks. I ran into a sales guy named Mike Black who helped me look through various models. I had two cars to trade in, and he helped me work with mgmt and finance to get the #'s where I needed them to be. He took car of everything, paperwork, Ford Sync logins, how to use my infotainment, etc. He was very orderly and had all my paperwork together. The whole process was quick, painless, and I felt like Mike wasn't even trying to sell me anything. He has a good attitude, not like pesky salesmen. Go see Mike and the team at Ford in port richey if you're thinking of buying a ford. If you're not thinking about buying a ford, go see Mike anyway, and you'll end up buying ford tough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeff is a Great manger to work with really worked hard

Jeff was very good to work with he took his time fought for my deal getting me a fair trade in value he listened to what i wanted to pay and even helped with matching my credit union APR Omar was also a really great person to work with no presure made the final paperwork fast and easy I would recomand everyone who has the need for a car or truck to give Ford of Port Richey a try and you will leave a very happy new car owner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone was awsome.

The staff was very friendly and knowlegable. They made the processs as quickly as possible. From the salesman and the fianing process is quick. The service department was one of the best I ave the pleasure to ddeal with. I would recommend this dealership to anyone interested in purchasing a car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.