Reviews
Update review June 28 2023
Updated review, The 2009 commander sold by Don feel apart. Just like previous review this place is a total joke. Not the place to buy a use car of any kind. You can’t and are not allow to test drive only if paid in full.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shady Dealer
Buying a 2012 Jeep Liberty from Auto Expo has been the worst experience. The car didn’t make it off the lot in September without warning lights going on. Sat there for hours while they “fixed it”. A week later same thing. They agreed to replace the fuse box which want working. Car died again in June and my mechanic put a new starter in but it can’t ours to fail because it needs a new fuse box. Car didn’t even last a year.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold a vehicle that has a laundry list of issues from
Sold a vehicle that has a laundry list of issues from major oil leak to rusted brake lines. Unable to drive till it is all taken care of with a repair quote of over $5,500. Ridiculous and horrible customer service. The owner is a prideful jerk that thinks being a xxxxxxxx for 31 years is something to brag about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great information but they never send anything in driving
Great information but they never send anything in driving distance from my area. Hope to still watch for more when possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I did not receive a response from the car dealer
I did not receive a response from the car dealer regarding my inquiry. They are simply losing a customer due to their own laziness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
‘Jeep! You Won’t Believe…’
I don't understand some of the bad reviews; this place is awesome. What a pleasurable experience. Firstly, you need to know that this is a used, not a new, dealership. They are an exclusive Jeep dealer with plenty of models to choose from. Although, I did see some LandRovers and pickups on the lot. You need to know how to check over a used car or truck. Do your research. I picked out a beautifully kept 2009 Commander and Don was extremely helpful in going over the vehicle with me. In fact, he went out of his way to make sure I was satisfied with my purchase. New brake pads, tires, and muffler were installed for me. Even a replacement oil pan was put on when I said it didn't look right. You see, they will only fixup the vehicle after you commit. Otherwise, they spend a lot on trucks that don't sell right away. I understand this way of business. The loan procedure was a little unconventional from what I am used to. (This may be the source of negativity from some.) New dealers handle the particulars for you. I had to get the loan myself, but Don was very proficient in the process and referred me to Suffolk Credit Union. There, I received an amazing rate. After getting the insurance binder from Allstate and finalizing the loan with SCU, I brought the check to Don. The Jeep was ready and waiting for me, cleaned and detailed with plates on. I couldn't be happier with the purchase. The people are friendly and helpful at Auto Expo of Huntington and I will definitely be purchasing from them again. (The wife wants a Wrangler. lol) Give them chance, you'll be glad you did.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car
Dealer was great, knew about the car he was selling and helped find a new one when original car didn’t work out. Would recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response after multiple messages about vehicles listed
No response after multiple messages about vehicles listed on their site. I thought I found the dealership I was looking for for a Jeep but with the lack of response, I will take my business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not reliable
Thought Cliff was helpful but like all reviews terrible this place should be closed down. Not scam people looking for a reliable car. When I show up to pick up vehicle was not allow to test drive until deal was close and fully purchased. Never again now short of 6 k. Terrible place to do business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice staff
Very nice staff, I worked with Cliff. He was very incredibly helpful. Got a used jeep liberty and am very satisfied. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase