Reviews
Write a reviewFriendly and personable
Brian Hurst is very personable and friendly. He followed up several days after I picked up the vehicle. Also giving Bergstrom second chance after 20 years boycotting due to bad experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I brought in a diagnostic from another auto shop and Bergstrom found it was not the course of action needed and saved me a lot of money. Thanks for the good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
My husband and I were just looking at the Acadia, we had no intention of buying a car when we walked in. Brian did a great job of explaining everything. The lease deal that we were given was given to us was too good to pass up. I am very happy with my new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service at Bergstrom GMC
I enjoyed my experience start to finish. Ben Rachubinski and Jay Jackson are by far some of the finest service employees I have EVER worked with. Congratulations gentlemen, you are tops in my book!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good news about Bergstrom
Our car wouldn't start, so I called your company. They sent out a tow truck and brought our car to be examined. The outcome was that the battery was dead. The employees charged the battery, did some diagnostics and the car was ready to be taken home. Thank you Bergstrom for getting us baqck on wheels.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and caring professionals.
My car would not start and I called and talked to Jake Cahak and explained what was happening. He handled the problem with professionalism and got me on my way again quickly. I really appreciate a service person like this, one whom I can put my complete trust in and know that he will treat me honestly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice People, Worked around my schedule
They did a very good job of working around my schedule. The work was done in a timely manner. The only issue I found was they did not put back the panel that they had removed to fix the issue. I was able to snap the panel back into place with no issues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
It was very pleasent to wait in the visitor area while service was being performed on my vehicle. I enjoyed the avaliable refreshments and snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lube , oil, and filter
I was at the quick lube. I was in and out in no time. The coffee and cookies were great. Bathrooms clean. Sales rep. said hello. Everyting that you would want your staff to do. Thanks, Jeff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BUICK VERANO PURCHASE
I ENJOYED WORKING WITH SARA KNISELY. SHE WAS VERY FRIENDLY, INFORMATIVE AND TO HER CREDIT I AM ENJOYING MY 2014 BUICK VERANO. I WILL RECOMMEND A FRIEND TO HER.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase