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Bergstrom GMC Buick of Appleton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)
Visit Bergstrom GMC Buick of Appleton
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (920) 268-0642 (920) 268-0642
Used (920) 268-0173 (920) 268-0173
Service (920) 268-0170 (920) 268-0170

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom GMC Buick of Appleton from DealerRater.

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Friendly and personable

Brian Hurst is very personable and friendly. He followed up several days after I picked up the vehicle. Also giving Bergstrom second chance after 20 years boycotting due to bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I brought in a diagnostic from another auto shop and Bergstrom found it was not the course of action needed and saved me a lot of money. Thanks for the good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

My husband and I were just looking at the Acadia, we had no intention of buying a car when we walked in. Brian did a great job of explaining everything. The lease deal that we were given was given to us was too good to pass up. I am very happy with my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service at Bergstrom GMC

I enjoyed my experience start to finish. Ben Rachubinski and Jay Jackson are by far some of the finest service employees I have EVER worked with. Congratulations gentlemen, you are tops in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good news about Bergstrom

Our car wouldn't start, so I called your company. They sent out a tow truck and brought our car to be examined. The outcome was that the battery was dead. The employees charged the battery, did some diagnostics and the car was ready to be taken home. Thank you Bergstrom for getting us baqck on wheels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and caring professionals.

My car would not start and I called and talked to Jake Cahak and explained what was happening. He handled the problem with professionalism and got me on my way again quickly. I really appreciate a service person like this, one whom I can put my complete trust in and know that he will treat me honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice People, Worked around my schedule

They did a very good job of working around my schedule. The work was done in a timely manner. The only issue I found was they did not put back the panel that they had removed to fix the issue. I was able to snap the panel back into place with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

It was very pleasent to wait in the visitor area while service was being performed on my vehicle. I enjoyed the avaliable refreshments and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lube , oil, and filter

I was at the quick lube. I was in and out in no time. The coffee and cookies were great. Bathrooms clean. Sales rep. said hello. Everyting that you would want your staff to do. Thanks, Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BUICK VERANO PURCHASE

I ENJOYED WORKING WITH SARA KNISELY. SHE WAS VERY FRIENDLY, INFORMATIVE AND TO HER CREDIT I AM ENJOYING MY 2014 BUICK VERANO. I WILL RECOMMEND A FRIEND TO HER.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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