Integrity Auto Group

Scott was very dishonest when we bought our car it's been in the shop more than we got to drive our used 20$ jeep wrangler 2012 in April 2022. Today it's a gear box 975$ thermostat ball joints stabilizer shock springs somthing to hold the top of the back of the Jeep on.. drove arroind not knowing it wasn't attached. SO VERY DISHONEST Pat and Scott very dishonest! And we are very disappointed !! Angry

I usually do not leave bad reviews— but our experience was TERRIBLE. After working the last few days with Scott, we set up an appointment to come buy a Honda Odyssey. We had worked with him for days, discussing our trade, and all the got the loan, and other information needed. We had already came and test drove it and we were ready to go! Only reason we didn’t buy a day or so sooner was because it didn’t have the middle seat and they told us they’d help us find one first. Once arriving at the appointment (which we drove to, and my husband took off work) they changed the price to 2k more than the previous agreed price. We were literally told by the other salesman Brandon (who was EXTREMELY rude) “sorry guys, it is what it is”. Complete shock. He also refused to have us talk to the owner who was there, saying he was “too busy” to talk to us. EXTREMELY untrustworthy, so unprofessional, and sad we passed up on other vehicles for this one. I am 37 weeks pregnant and we were so excited to find a car to bring our new baby in that we really needed for our family! Will never do business here and after talking to other people who had experienced here— I would not trust them for business.

We were met at the door with absolutely no pressure and treated like royalty. We were shown the vans and all questions were answered politely.

It was a pleasant experience. Everybody was very kind and helpful. Got a lot of help from the financial person with a lot of information.

First of all, they lied twice about the vehicle having the lifetime drivetrain warranty. The manager refused to do anything to fix the wrongdoing. And, I just now got my title and I only have six days to get the tags. Huge huge mistake buying there.

We were very pleased and comfortable at this dealership. No pushy salesmen. Understanding, worked with us well, patient, and honest with us. We look forward to work with them again in the future.

I have nothing but good things to say about this place. I went in looking for a used car and was relieved to find such a low-pressure environment. It felt like I had the space to actually think for myself and take time to make the right decision. Any questions I had were answered fully and honestly, so I never struggled to get the information I needed. I went in apprehensive but drove away in a new car feeling confident I had done the right thing. Thanks go to Steve and Brandon. I appreciate you guys.

Everyone at integrity auto group is great and I would buy another car from them in the future. Brandon, Steve and Scott we're very nice and helpful.

They were awesome! They were quick and very helpful with all of the questions we had. I will always recommend to anyone shopping. Thank you for the truck!

The dealership cares about the sale, and will do anything to get it. They have great quality cars, but will try to rush you into a selection for the sale. I have brought my last 2 cars from there, and I have mixed feelings. I told them the car I wanted, I couldn’t get approved because something had popped on my credit score from 3 years ago. I paid it, and told them I wanted to wait so I could get the car I wanted. They kept trying to push me into a car I didn’t want, but I tried to take it as them trying to help. 2 weeks later my score went back up, and I found a credit union that would approve me for the amount of the car I wanted. I called the dealership earlier that day and told them that I was going to be coming to get the car today and I just needed the final numbers. By around 2 we were all in the phone with the bank trying to finalize everything. When I get to the dealership maybe an hour later to sign my papers, a man is driving off with the car and they told me he was going to clean it up for me. I’m not sure what he did but he was back shortly. It took us an hour and a half to get everything ready. When I get into the car it had not been cleaned on the inside, there was literally a white layer of dirt on the windshield that I could wipe with my hand. They did not fill the car with gas, I just spent over $13,500(not including extra insurance and gap through them) and they didn’t even value my business enough to present the car clean full and ready. I’ve never heard of buying a car and the dealership not filling it up first. (This happened with the previous care also. But my dealer at the time apologized and sent me a check in the mail to put gas in my car.) On top of all that the mileage that we had just signed on had not been updated, so we signed the car at having a little over 34000 miles when it really had 35000, from people test driving it. I emailed them about how I did enjoy their service, but I was disappointed in some things. I received no reply, when just a week ago they were emailing me back within minutes. So my only conclusion is that, they only care to get your money and once they have it they aren’t concerned.