Lexus Santa Monica

David Cuevas showed initiative when he and the foreman drove my car about a rattle in the door. I thought the stains on my car were from a seagull because I go to the beach for my Post Office mail. No, the source is rust from leaking pipes in my apartment building. With my permission, he had a detailer buff out the stains as a courtesy. My car was also serviced. Received excellent service, overall.

As usual, the service I received from Tim Nelson and Lexus was the very best. I have no complaints and highly recommend Lexus service to anyone that wants the very best service.

You have a great customer service your sales person was very friendly and knowledgeable I will recommend your dealership to all my friends. I love my car .Thank you.

Thank you so much for the speed and friendly service Arsany. I've stayed with my previous car for years because of my relationship with the service provider. When he left I switched to Lexus 6 years ago and it's only NOW with your service that I've found my new "guy". Again, Thank you and I look forward to coming in to your dealership for years to come.

Ray James and all involved are excellent and it was a perfect experience. However, after every service there are multiple requests for my opinion and, frankly, the requests are super annoying. So this is my last.

I returned to Lexus Santa Monica this weekend when I needed a new car. I had worked exclusively with Enrique Carvajal in the past who had sold me a few cars, and I was thrilled that he still works there. He's really as good as it gets - he spent so much time patiently answering all my questions, making sure I was comfortable and understood everything about the new car. I highly recommend working with Enrique, Lexus Santa Monica is lucky to have him!

Neal Greene was again wonderful and so knowledgeable about all the models. Joshua was very patient helping me set everything up in my new car. And Julie was very thorough explaining all my options. Excellent service, beautiful dealership!

Very accommodating. Efficient and helpful. Bob Uchida and Elliot were excellent as was Josh the technician who showed me different features of the car. Valet Parker’s we’re excellent

David was most obliging and fitted me in for a short service and replace the battery on my key which was showing it was about to expire. Very worrying, but David also showed me a way to start the engine in an emergency with the key placed over the starter button. Most helpful.

Arsany was great and took care of everything. I had another appointment in Santa Monica which I went to while Lexus serviced my car. They even arranged for Lyft to take me to and from my appointment. It was so easy. I recommend this dealership, absolutely.