Skip to main content

Cochran INFINITI Monroeville

(232 reviews)
Visit Cochran INFINITI Monroeville
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00pm–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 723-8220 (412) 723-8220
Used (412) 723-8223 (412) 723-8223
Service (412) 723-8551 (412) 723-8551

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

ask for Larry Titchworth

Larry has been helping me and my framily buy cars for 10 years and he makes the process so effortless for us, I'd recommend him very highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your kind feedback. Thank you for the opportunity to help you find the vehicle that best suits your needs. We look forward to seeing you on the road.

ask for Larry Titchworth

I've been buying cars from Larry for 10 years and he makes the experience effortless and enjoyable. I'd highly recommend. He'll save you time and money and he's very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback. It's our pleasure assisting in your search for the right vehicle. We look forward to seeing you on the road.

No hassles

Amazing and professional service! Jeff Comin our Sales Representative and Mark Tomeo Finance Manager helped make my daughters first buying experience a pleasure. No hassles non-pushy professionals. Thanks guys!! Vinnie DiNicola

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

This was the best service that I have ever received from a dealership. Jeff made every thing smooth, a very nice guy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer Beware

The culture at this dealership is weak at best. Get the money push them out the door and who scares. With a lying xxx salesman like Jeff Comin and a Concierge that is neither proactive or reactive and basically just a phone service. I found out by accident two days ago about a customer portal. I also found out about a service that was suppose to be free called Infiniti Connection . Another thing that Jeff was to busy pushing me out the door. But to top it off The fake Certified with the body damage that Jeff was made aware. The wheel was never done as he promised. The more and more i find out about things the Cochran should have done the more and more i realize how Lexus dealers take owner of issues after the the papers are signed. The i see it its a culture of superficial service. The negatives outweigh the positives

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Salesman, Management

Stopped by the dealership on a whim but was greeted by the Salesman (Jeff Comin) like a loyal customer. Throughout the whole negotiations Jeff and his Manager (Mike McM.) treated me with curiosity and respect. I ended up purchasing a 2019 QX50 and since I took delivery of the new SUV I have had numerous questions. Each of my calls where/are promptly retuned by Jeff. Definitely a 5 star dealership !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff Comin - Best Experience

Jeff is the best sales man I dealt with in a car dealership, he went above and beyond in getting my previous lease taken care of and getting me a new lease. He patiently worked with me for more than a month while I was figuring out what I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional Jeff comin

No pressure covered car performance and operation. Salesman was friendly and personable as well asprofessional.felt relaxed with him and set up service for another key and filled tank up with gasoline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Don’t buy here

Went there this morning to purchase a vehicle at 9am when dealership opened, first customer in the door. Came back from test drive and tried to purchase the car and another family was outside looking at it and manager came in to office to let us know car was purchased while we were driving car. xxxxxxxx

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're sorry to hear about your experience. Management confirmed that you were still negotiating, while the other family said that they would take it at asking price. It is unfortunate, but this could happen at any dealership: vehicles cannot be held. If you would like further clarification, feel free to email feedback@cochran.com.

Red carpet experience from start to finish.

Absolutely blown away by Jeff for the over and above treatment. Could not be more pleased with my experience! Treated like family! Salesman was extremely knowledgeable on the vehicle I was purchasing and made the experience so easy and stress-free I could not be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.