Reviews
The sales team was, for lack of a better word, scummy.
The sales team was, for lack of a better word, scummy. They lied to me about this crappy little Dignifi loan they use for down payments (which believe me has all kinds of problems themselves, another scummy business. Do not recommend what-so-ever.) and told me that I would have 6 months to pay in full before any interest was accrued. Turns out that I only had 90 days and now I'm stuck in a shabby loan that has 27% interest because of a lie told to me from one of their salesmen (Ezra). To make matters worse, he lied on my credit application, stating that I made a lot more monthly than what I told him. I would put in less stars if I could. I will also look into legal action against their company in the next few days. Stay away they don't deserve your hard-earned money.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your concerns. Can you please email me with your preferred contact information? I appreciate your time! Brian Belderrain, GM, Bbelderrain
We were 45 minutes early for our oil change, but the
We were 45 minutes early for our oil change, but the people worked us in so no waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We enjoy having you as a valued customer, Kajespersen, and look forward to providing you with the same highly-rated service for years. We hope to see you again at Lithia Chrysler Jeep Dodge of Great Falls.
Awesome customer service!
Awesome customer service! I bought my Grand Cherokee here in 2016. I’m a returning customer because the team takes such great care of me and my Jeep, have earned my trust. Thank you for all that you do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Service Team is glad to assist you with the needs of your Jeep Grand Cherokee, Lu. We value your amazing feedback here at Lithia Chrysler Jeep Dodge of Great Falls and are glad to have your trust. Don't hesitate to let us know when you need assistance again.
Doesn’t follow directions well.
Doesn’t follow directions well. Oil not cleaned after removing filterOil drips on driveway & garage
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dean, Thank you for your review. In order to address your feedback about your recent service experience, I would like to speak with you directly. Please reach out to me directly if you would like to discuss this further. Best regards, Brian Belderrain General Manager Bbelderrain@lithia.com
We had a wonderful experience with JaMichael.
We had a wonderful experience with JaMichael. He was very knowledgeable! He was a great salesman! We highly recommend him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and review, Teri. We are happy to see our Sales Team at Lithia Chrysler Jeep Dodge of Great Falls was very knowledgeable and professional. We thank you for your business.
Taylor responded quickly to my inquiry and kept in touch
Taylor responded quickly to my inquiry and kept in touch during the initial buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to know that our Sales Team responded quickly and kept in touch during your car-buying experience. Thank you for your kind review and congratulations on your new vehicle. Please don't hesitate to contact us at Lithia Chrysler Jeep Dodge of Great Falls should you need any further assistance.
Just bought a 22 Jeep Compass Red.
Just bought a 22 Jeep Compass Red. So far we are very pleased with the vehicle. We had a 2018 Comoass Trailhawk, we think this 23 is much better. We thank the wonderful sales staff at Lithia, we are very happy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy our Sales Team here at Lithia Chrysler Jeep Dodge of Great Falls could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!
I’ve gotten to know a few guys and a couple gals there.
I’ve gotten to know a few guys and a couple gals there. Super nice folks. I enjoy going there Thanks guys and gals
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that you had a positive experience at Lithia Chrysler Jeep Dodge of Great Falls and left such a kind rating. Our team works hard to ensure customer satisfaction. Please don't hesitate to reach out if there's anything else we can do for you.
Josh was fabulous!
Josh was fabulous! Such a helpful, kind person. I will refer my family to Lithia!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lithia Chrysler Jeep Dodge of Great Falls! We are pleased to know that our team provided you with such a helpful and friendly experience. We hope to work with you again!
Josh was the biggest help and so understanding with my
Josh was the biggest help and so understanding with my situation. 100% would recommend and come back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the excellent review, Tawny! Lithia Chrysler Jeep Dodge of Great Falls is always ready to provide any assistance you require. Until next time!