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Lithia Chrysler Dodge Jeep Ram of Great Falls

(709 reviews)
Visit Lithia Chrysler Dodge Jeep Ram of Great Falls
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–6:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (888) 894-0527 (888) 894-0527
Used (888) 894-0841 (888) 894-0841
Service (888) 897-6182 (888) 897-6182

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls from DealerRater.

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Josh Palmanteer was the absolute best salesperson we have

Josh Palmanteer was the absolute best salesperson we have worked with. Josh went out of his was to work with us on the last two new vehicles we purchased. He went above and beyond our expectations. We made our decision to purchase our 2022 Grand Jeep Cherokee based on our experience in purchasing our vehicle from him! Would definitely buy from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello! We appreciate you taking the time to leave us a positive review. Thank you very much and have yourself a great day! Regards, Lithia Chrysler Jeep Dodge of Great Falls

Every time I have been there everyone has been really

Every time I have been there everyone has been really helpful and nice. They always answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback. We appreciate your business at Lithia Chrysler Jeep Dodge of Great Falls and we are pleased to know our staff provides you with great customer service.

Great buying experience

I bought a Jeep Grand Cherokee from Lithia and worked with Jess Ellsworth. Jess was easy to work with. I would recommend Jess to other buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kimberly, thank you so much for sharing your feedback about our Sales Team here at Lithia Chrysler Jeep Dodge of Great Falls. We are happy to learn the sales process went smoothly! Congratulations on your new Jeep Grand Cherokee.

Our salesman was awesome 😃 be jealous.

Alex Williams was awesome to work with. He has a great personality and made the buying process less painful. I enjoyed working with him very much. He went out of his way to make us feel very important. The finance man needs some happy pills 💊 . I don't think he was having a good day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your input, Leslie! We are happy to know our Sales Team made your car buying experience painless and enjoyable. We hope you will continue to choose Lithia Chrysler Jeep Dodge of Great Falls for any future auto-related needs.

We had an appointment for an oil change, we got right in...

We had an appointment for an oil change, we got right in and it didn't take long. The Service team is nice and friendly too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so pleased to learn that our Service Team took great care of you in a timely manner here at Lithia Chrysler Jeep Dodge of Great Falls. We truly thank you for your business.

The salesperson and dealer staff made my new car purchase...

The salesperson and dealer staff made my new car purchase very enjoyable . I bought the best vehicle for me, a 2022 Jeep Grand Cherokee L Overland, and the best generation so far. Buy with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David, we thank you for sharing your great review for us here at Lithia Chrysler Jeep Dodge of Great Falls. We are so pleased to learn that you purchased a 2022 Jeep Grand Cherokee L Overland here. We value your business. Our Sales Team always strives to go above and beyond to be the best for our customers.

Kali was awesome to work with.I highly recommend Great...

Kali was awesome to work with.I highly recommend Great falls lithia.Great staff, professional. It made our purchase feel easy and effortless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leslie, we are so pleased to learn that you purchased a new vehicle here at Lithia Chrysler Jeep Dodge of Great Falls. We are happy to read that our Sales Team took great care of you. We look forward to the opportunity to serve you again in the future.

Shawn Larson was great to work with at this dealership. I...

Shawn Larson was great to work with at this dealership. I will recommend him to anyone looking to buy or sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for taking the time to share your experience with us! You deserve nothing but the best! We look forward to serving you again soon and thank you for visiting Lithia Chrysler Jeep Dodge of Great Falls!

worked with me and made me feel like I got a good deal....

worked with me and made me feel like I got a good deal. can't ask for more than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car shopping experience

Very good experience shopping for a vehicle, Shawn was great to work with and we would definitely recommend going there to our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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