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Northwest Hills

(731 reviews)
Visit Northwest Hills
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (877) 614-4075 (877) 614-4075
Used (866) 725-9636 (866) 725-9636
Service (877) 468-5002 (877) 468-5002

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Hills from DealerRater.

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Great experience

My experience at this dealership was great, most definitely because Vin was amazing to work with. Honest, real guy that has no interest in being the normal slimeball salesman that I’ve dealt with at just about every other dealership I went to. He’s also incredibly attentive while also understanding when to give space, without even asking him. He genuinely cares about his clients and wants to make sure that you’re comfortable, happy, and most importantly, making sure you get a safe, great vehicle. (I bought used) Honestly, everyone at Northwest was so nice and courteous. They went above and beyond to make sure I understood all of my choices and effortlessly made it a non pressure situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience. Vin was friendly and very helpful.

I have bought my last five cars from Sullivan's and don't plan on going anywhere else. I would like to thank Vin and the rest of the staff for making my car buying experience easy, fast, and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very smooth and painless

I went in to the dealer ship with the idea of looking at a used vehicle. I sat down with Vin and he went thru everything with me. After some talking I decided to go with a new chevy silverado. He was able to get me into the truck with what I could afford and made it very painless. Very honest guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman and service

Tj is awesome in sales. Gets you what you want and listens to every request. Thanks for helping us get our new car for less.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experinece

This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for and you will get it! Wouldn’t go anywhere else to puchrase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, comfortable, enjoyable.

After deciding to purchase a new Chevy I went to our local Chevrolet dealer. Expecting the usual "this is all we can do for you", I went ahead and gave it a shot. The salesman I worked with, Vin, made my experience awesome. So I decided to buy my Chevy Trax. He is very knowledgeable, helped explain everything, showed me how everything worked on the car, and even set up my phone for Apple Play. Set my stations for XM for me. Everyone else I worked with was courteous, helpful, and answered all my questions. I would defiantly recommend this dealer and sales man, and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

We had a great experience from when we walked in to look at cars until Vin delivered it. He did a great job. We would definitely recommend Northwest Hills and Vin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent !!!

My salesman Vin made purchasing a new vehicle easy and the dealership is great! I bought a beautiful low mileage Certified vehicle for a really good low price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2018 equinox

Once again another great experience with northwest hills. We have used northwest over for almost three decades for several vehicles. Always a no pressure completely satisfied experience from sales,financial and service. A special shout out to Vin our salesman for our last two vehicles who in my opinion goes above and beyond to make sure you are completely taken care of from beginning to end. Also Darren from financial who made our first time doing a lease very informative and completely satisfied. Also to Brian from management for his help and getting to know us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time purchase from this dealership

First time certified used purchase from this dealership. Salesman TJ Fitzpatrick was awesome! Very knowledgeable about the used car we purchased. Friendly, comfortable, no pressure atmosphere at this dealership. Great inventory selection! Certified used vehicles was a real plus! We were interested in two vehicles, and TJ made sure that we test drove and reviewed both vehicles, taking his time to help us decide which one was a better fit for us. We will definitely be purchasing our next car from this dealership. No service done yet, but we anticipate a great experience for this too! Free oil changes are a real plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.