Reviews
Great experience
My experience at this dealership was great, most definitely because Vin was amazing to work with. Honest, real guy that has no interest in being the normal slimeball salesman that I’ve dealt with at just about every other dealership I went to. He’s also incredibly attentive while also understanding when to give space, without even asking him. He genuinely cares about his clients and wants to make sure that you’re comfortable, happy, and most importantly, making sure you get a safe, great vehicle. (I bought used) Honestly, everyone at Northwest was so nice and courteous. They went above and beyond to make sure I understood all of my choices and effortlessly made it a non pressure situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience. Vin was friendly and very helpful.
I have bought my last five cars from Sullivan's and don't plan on going anywhere else. I would like to thank Vin and the rest of the staff for making my car buying experience easy, fast, and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very smooth and painless
I went in to the dealer ship with the idea of looking at a used vehicle. I sat down with Vin and he went thru everything with me. After some talking I decided to go with a new chevy silverado. He was able to get me into the truck with what I could afford and made it very painless. Very honest guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman and service
Tj is awesome in sales. Gets you what you want and listens to every request. Thanks for helping us get our new car for less.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experinece
This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for and you will get it! Wouldn’t go anywhere else to puchrase a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure, comfortable, enjoyable.
After deciding to purchase a new Chevy I went to our local Chevrolet dealer. Expecting the usual "this is all we can do for you", I went ahead and gave it a shot. The salesman I worked with, Vin, made my experience awesome. So I decided to buy my Chevy Trax. He is very knowledgeable, helped explain everything, showed me how everything worked on the car, and even set up my phone for Apple Play. Set my stations for XM for me. Everyone else I worked with was courteous, helpful, and answered all my questions. I would defiantly recommend this dealer and sales man, and staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
We had a great experience from when we walked in to look at cars until Vin delivered it. He did a great job. We would definitely recommend Northwest Hills and Vin.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent !!!
My salesman Vin made purchasing a new vehicle easy and the dealership is great! I bought a beautiful low mileage Certified vehicle for a really good low price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2018 equinox
Once again another great experience with northwest hills. We have used northwest over for almost three decades for several vehicles. Always a no pressure completely satisfied experience from sales,financial and service. A special shout out to Vin our salesman for our last two vehicles who in my opinion goes above and beyond to make sure you are completely taken care of from beginning to end. Also Darren from financial who made our first time doing a lease very informative and completely satisfied. Also to Brian from management for his help and getting to know us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time purchase from this dealership
First time certified used purchase from this dealership. Salesman TJ Fitzpatrick was awesome! Very knowledgeable about the used car we purchased. Friendly, comfortable, no pressure atmosphere at this dealership. Great inventory selection! Certified used vehicles was a real plus! We were interested in two vehicles, and TJ made sure that we test drove and reviewed both vehicles, taking his time to help us decide which one was a better fit for us. We will definitely be purchasing our next car from this dealership. No service done yet, but we anticipate a great experience for this too! Free oil changes are a real plus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car