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Northwest Hills

(738 reviews)
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Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (877) 614-4075 (877) 614-4075
Used (866) 725-9636 (866) 725-9636
Service (877) 468-5002 (877) 468-5002

Reviews

(738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Hills from DealerRater.

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Great salesman and service

Tj is awesome in sales. Gets you what you want and listens to every request. Thanks for helping us get our new car for less.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experinece

This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for and you will get it! Wouldn’t go anywhere else to puchrase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, comfortable, enjoyable.

After deciding to purchase a new Chevy I went to our local Chevrolet dealer. Expecting the usual "this is all we can do for you", I went ahead and gave it a shot. The salesman I worked with, Vin, made my experience awesome. So I decided to buy my Chevy Trax. He is very knowledgeable, helped explain everything, showed me how everything worked on the car, and even set up my phone for Apple Play. Set my stations for XM for me. Everyone else I worked with was courteous, helpful, and answered all my questions. I would defiantly recommend this dealer and sales man, and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

We had a great experience from when we walked in to look at cars until Vin delivered it. He did a great job. We would definitely recommend Northwest Hills and Vin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent !!!

My salesman Vin made purchasing a new vehicle easy and the dealership is great! I bought a beautiful low mileage Certified vehicle for a really good low price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2018 equinox

Once again another great experience with northwest hills. We have used northwest over for almost three decades for several vehicles. Always a no pressure completely satisfied experience from sales,financial and service. A special shout out to Vin our salesman for our last two vehicles who in my opinion goes above and beyond to make sure you are completely taken care of from beginning to end. Also Darren from financial who made our first time doing a lease very informative and completely satisfied. Also to Brian from management for his help and getting to know us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time purchase from this dealership

First time certified used purchase from this dealership. Salesman TJ Fitzpatrick was awesome! Very knowledgeable about the used car we purchased. Friendly, comfortable, no pressure atmosphere at this dealership. Great inventory selection! Certified used vehicles was a real plus! We were interested in two vehicles, and TJ made sure that we test drove and reviewed both vehicles, taking his time to help us decide which one was a better fit for us. We will definitely be purchasing our next car from this dealership. No service done yet, but we anticipate a great experience for this too! Free oil changes are a real plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service

Thank you for the incredible customer service this weekend when of few of our OU meteorology students broke down on their way home. McKinsey and James where basically stranded and your employees Greg and James stayed past closing time to help our stranded kids. Thank you from the bottom of my heart. Sincerely, One of the Mom's that watches over them while they are in Oklahoma Valerie Bell APRN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Vin is great!!!

I was recommended to work with Vin by two different people who don’t know each other. I Highly recommend giving him a direct call before you stop by the shop. Save your self time and work with someone who knows what’s up. He works efficiently and seamlessly to put you in the right vehicle. He also made sure that I chose the right plan. A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy Shopping

I am a single woman who dreaded walking into a dealer cold,and negotiating the best deal for me.To my immense surprise,the process was essentially painless.Vin Kjersgaard was my salesman;he was helpful, straightforward and pleasant to deal with.I truly feel I have the best deal possible and that Vin really worked for and with me. When I got my car home,and was inspecting it in my gagage, I noticed a deep scratch on my front bumber.Needless to say, I was horrified and called Vin.He dealt with it calmly had me come in, and walked me through the body work process and scheduled the work immediately.You can't beat that kind of service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.