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Hayes Chrysler Dodge Jeep RAM - Baldwin

(540 reviews)
Visit Hayes Chrysler Dodge Jeep RAM - Baldwin
Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Baldwin from DealerRater.

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Wagoneer

Rick helped me with every appointment and set up a rental for me. The whole process (twice) was easy. Communication was wonderful. I am completely satisfied and will return for future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I am always happy with the service I get from Hayes .

I am always happy with the service I get from Hayes .I woulden go any where else.they have been servicing my zeep for almost 5 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great and friendly staff

Stephen Mcdonald made it very simple to buy a new truck. We knew what we wanted and he made it happen. We were in and out with a new vehicle in under an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Hayes Chrysler

We were very pleased with everyone we met at the Hayes dealership. Everyone was easy to work with and very knowledgeable about the car we were looking for. We appreciated all the time and attention given to us in looking for our car. TJ was a great help to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very accommodating, easy to work with, good attitude,

Very accommodating, easy to work with, good attitude, great deal. Would recommend to anyone that is looking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience

Ordered my brand new grand Wagoneer L obsidian three from TJ. He made the experience so smooth and easy great salesman no pressure loved it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Slacking on the clean up

TJ is excellent! Process was fairly painless lol We purchased a certified pre-owned Jeep Grand Cherokee. Absolutely love it!! The clean up on the Jeep left a good bit to be desired. Could have done a better job vacuuming and cleaning the windows. But otherwise everything was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Between the Dodge and Chevrolet dealerships I've bought 6

Between the Dodge and Chevrolet dealerships I've bought 6 or 7 new cars and several used from them, always great service and no pressure whatsoever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Hayes Chrysler Service Department is the best

This service department always exceeds expectations. Vehicle is available when promised any issues are addressed and they are always friendly and make me feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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retired

Hayes of Baldwin service dept. did what I asked him to do. Hayes of Baldwin does all my service work on all three vehicles. they also have clean restrooms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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