Reviews
Shopping for a new SUV
My experience was great. Our salesman Joel was helpful and very patient with us since we looked for a really long time before we purchased. He was knowledgeable about all vehicles on their lot and never pressured us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shopping for a new SUV
My experience was great. Our salesman Joel was helpful and very patient with us since we looked for a really long time before we purchased. He was knowledgeable about all vehicles on their lot and never pressured us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought my 2nd brand new vehicle there and I am fully
Bought my 2nd brand new vehicle there and I am fully satisfied. Great dealership, easy to work with. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle service
I had routine service accomplished during this most recent visit. I am very satisfied with the results. I have had major repairs done in the past years and I feel that the repairs were done well and the price reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Ram 1500 4x4
On my visit to the Baldwin store I meet with Joel Velasquaz. He was one of the most awesome and most professional Salesman I have ever dealt with. He he ask me could he help me and, I ask him if he would take a check from my Credit Union right off, since I had a bad experience in Lawrenceville, GA, and he said immediately, yes. So he had the truck I was asking for, and we reached a price, and I now have the truck. If you had more salesman like him you would sell more cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer
Totally happy with my purchase of my new Jeep. Would recommend this dealership to everyone. They treat you like family.Happy! Happy! Happy! Happy! Happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Ernest and Kurt were great and provided awesome customer service. The dealership is up to date , the finance manager was very helpful and informative. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Chris Howland, Service Manger @ Hayes Chrysler in Baldwin is the BEST. He is always helpful and pleasant and is always looking out for the good of the customer. He deserves a big raise as I know he works a lot of hours. Hope Hayes appreciates him as I do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is the BEST Jeep service department in the world!
This is the BEST Jeep service department in the world!!! Chris and all the guys are top notch. Good repairs in a timely manner, at a decent price. That's all you need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Great Service
They take your vehicle on time, do the work in the time they tell you and Get it right. Can't ask for a whole lot more than that. The staff is all super friendly from the service advisor to the cashier on the way out. They do need coffee in the waiting area though, just a thought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase