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Hayes Chrysler Dodge Jeep RAM - Baldwin

(540 reviews)
Visit Hayes Chrysler Dodge Jeep RAM - Baldwin
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Baldwin from DealerRater.

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Shopping for a new SUV

My experience was great. Our salesman Joel was helpful and very patient with us since we looked for a really long time before we purchased. He was knowledgeable about all vehicles on their lot and never pressured us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shopping for a new SUV

My experience was great. Our salesman Joel was helpful and very patient with us since we looked for a really long time before we purchased. He was knowledgeable about all vehicles on their lot and never pressured us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought my 2nd brand new vehicle there and I am fully

Bought my 2nd brand new vehicle there and I am fully satisfied. Great dealership, easy to work with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Vehicle service

I had routine service accomplished during this most recent visit. I am very satisfied with the results. I have had major repairs done in the past years and I feel that the repairs were done well and the price reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Ram 1500 4x4

On my visit to the Baldwin store I meet with Joel Velasquaz. He was one of the most awesome and most professional Salesman I have ever dealt with. He he ask me could he help me and, I ask him if he would take a check from my Credit Union right off, since I had a bad experience in Lawrenceville, GA, and he said immediately, yes. So he had the truck I was asking for, and we reached a price, and I now have the truck. If you had more salesman like him you would sell more cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

Totally happy with my purchase of my new Jeep. Would recommend this dealership to everyone. They treat you like family.Happy! Happy! Happy! Happy! Happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Ernest and Kurt were great and provided awesome customer service. The dealership is up to date , the finance manager was very helpful and informative. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

Chris Howland, Service Manger @ Hayes Chrysler in Baldwin is the BEST. He is always helpful and pleasant and is always looking out for the good of the customer. He deserves a big raise as I know he works a lot of hours. Hope Hayes appreciates him as I do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This is the BEST Jeep service department in the world!

This is the BEST Jeep service department in the world!!! Chris and all the guys are top notch. Good repairs in a timely manner, at a decent price. That's all you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always Great Service

They take your vehicle on time, do the work in the time they tell you and Get it right. Can't ask for a whole lot more than that. The staff is all super friendly from the service advisor to the cashier on the way out. They do need coffee in the waiting area though, just a thought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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