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Hayes Chrysler Dodge Jeep RAM - Baldwin

(558 reviews)
Visit Hayes Chrysler Dodge Jeep RAM - Baldwin
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (866) 963-2712 (866) 963-2712
Used (866) 774-6029 (866) 774-6029
Service (866) 832-3579 (866) 832-3579

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Baldwin from DealerRater.

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Ariel Coones

Ron was excellent. Helped us out and got us into a new car. I will definitely be returning in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

The service department did a fantastic job on my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above & Beyond Excellent!!!!

Kim & her Jeep team are personable, professional, & prompt. They do believe in customer service & keep you informed & updated on the status of your vehicle. They go above & beyond!!! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Air service

Over all service was fast and completed on time.They provided transportation while they worked on my car. complete service department was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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New owner of a New Jeep Cherokee

I would recommend Hayes Dealership to purchase a new/used vehicle. Service department got us in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Always fast and friendly, a great place for service and sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Helpful

Jacob H. was very easy to work with and went above and beyond to locate the car that I wanted. I saw the Nissan Maxima on the internet and Jacob had to drive to another dealership and bring it to Baldwin location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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New customer

Kimberly was extremely helpful and super nice! I had some strange issues with my Jeep and got to the dealership pretty close to closing time and Kimberly got me in a vehicle and handle everything with a high level of professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome customer service Nathaniel

Nathaniel in the service department is always a pleasure to speak with and always has a smile on his face. He is the reason I choose the dodge service in Baldwin. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best dealership i have been to for service

Best dealership I have ever been to for service on my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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