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Prudential Auto Leasing

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Courteous and professional

I didn't purchase the vehicle, because it didn't suit my needs and I found a vehicle elsewhere, however my experience was very satisfying. I believe I spoke with MOE who wasn't pushy and went out of his way to be accommodating. He told me what I needed to hear...not what he thought I wanted to hear...it was refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you very much for taking the time to provide us with positive feedback. Moe

Excellent and Easy to Work Dealership

Our sales person was "MOE". From the minute we talked to him over the phone to the end of the purchase, Mr. MOE exceeded our expectations. We have in the past purchased automobiles from other dealerships and never experience the service, patience,explanations,and care we received from him. The transaction was seamless. He is a great asset to Prudential Co. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, and giving us the chance to earn your business. We strive to make the buying experience a pleasant one. If you have any questions in the future, please do not hesitate to call.

Non-pushy attitude !!

After searching high and low for months for a 2500 Dodge Diesel with all the options I wanted, Prudential Auto came through."MOE" didn't have any trouble finding me my truck and gave me $1800 more for my trade than any other dealership that I had been too. Trading in my older truck did NOT make the difference on whether I bought from them or not. It was their non-pushy attitude and professionalism and of course the price that convinced me. They got me financed at a much lower rate than I thought I would get financed at, which saved me over $50 per month.The toughest of finance issues and still supply a great truck and a great price. By the way, I'm female and if you think that alot of dealerships treat women differently and unfairly, they do! Go to this dealership and you'll see the big difference, they talked to me as a person and not some xxxxx! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Wendy! We are ecstatic to have you as a customer and we greatly appreciate your kind words. Enjoy that beautiful car and don't hesitate to reach out to me or my team if we can ever be of further assistance

After having a horrible experience at different

places in Akron area to trade off my vehicle, Prudential Auto Leasing came to my rescue! Alan was extremely helpful right from the start and displayed a great attitude. He answered all my questions thoroughly to make sure I was comfortable with my purchase. I would definitely recommend any of my family and friends to purchase a vehicle from Alan at Prudential Auto Leasing. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business.

Alan was really helpful and friendly

and was able to get me exactly what I wanted. Everything was great about the experience and I would definitely recommend the dealership and ALAN to others. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business.

Exceptional Customer Service Experience

I was prompted to call this dealership last Friday after my daughter emailed me some information on a used car on their lot. I spoke with Alan who gave me additional information that really piqued my interest. I left work early and drove to the Prudential Auto Leasing where I met Alan and I was able to test-drive this car. The dealership itself is mid size and clean. Alan is very knowledgeable and his approach to this transaction was quite thorough. He is a pleasant young man who answered all my questions with ease and expertise. Overall, I would do business with him again and would recommend him to a friend/family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad that we were able to help you find the vehicle you were looking for. If you ever need anything from us, please do not hesitate to let me know. I hope that you are enjoying your new Car.

I LOOOVE my new Kia Optima

Buying a vehicle is something that I personally dread! My Salesman, Moe, was great to deal with and actually made the whole process fun. There are hundreds of local dealerships that I could have purchased from but I am glad that I drove through Prudential Auto and met Moe. I WILL by from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Rick. Thank you for your review of our dealership. We strive to offer our customers a headache free buying experience and we are glad we could assist you with yours. Thanks for your business!!

Awesome car dealer! Best around period!

Purchased a 2004 jaguar x type(beautiful)in mid june of 2011. I'm 40 and that was the best car buying experience ever! Moe at Prudential is a great guy. I received a complimentary warranty with car and had to use for a minor problem that Moe took care of in lightening fast speed. Drop car on Sat and got back on Monday! thats crazy. Warranty was honored. Good people like Moe are rare today and I still cant believe the deal i received thousands under book value! seriously! My financial institution was shocked when I went into auto loan with over 25% equity. They have very very nice cars on lot and advertised perfectly and look even nicer in person so be warned be prepared to drive off in your new car. Also their on site auto shop staff are very knowledgeable and on top of their game. When you meet Moe you will understand he is one of the good guys and you will want to buy a car. My name Dave and I reside in North Olmsted and its well worth the drive to Hudson. Also bought car on first visit and in less then a hour of arriving! Dont play the you will come back bit because your car will be gone and bought buy someone else. Oh wait just received my memo title today that I need to get plates 2 weeks or more early! Best around period! Nuff said! Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Dave It was a pleasure doing business with you. Thank you very much for telling others about the great experience you had at our dealership. We strive to give our customers a wonderful car shopping experience. I hope you enjoy your new Jaguar!!

Just bought a used Ford Edge from Moe

Just bought a used Ford Edge from Moe at Prudential Auto Leasing. Easiest car purchase ever. They're easy to work with, honest, pleasant and professional. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your Business . Moe

Love my new Subaru Legacy

Love my new Subaru Legacy: Quick, easy, and painless to purchase a car. All good. I had the best car purchasing experience at Prudential Auto. My salesman, Moe, made the process easy and comfortable. He was patient in every way, and worked at ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your Business . Moe