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Car Source

(145 reviews)
Visit Car Source
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(614) 808-4238 (614) 808-4238

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car Source from DealerRater.

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Don't respond

Like alot of rest of complaints, they won't emails or calls back shady business, legit business won't put you off and act like you don't matter

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Bradley, Looks like we called you and you never answered but this was over a year ago. Maybe it's another dealership you're thinking of? Let me know so we can figure out what the problem is. Thanks Jon White General manager 614-801-9400

No response from dealership a simple email would have

No response from dealership a simple email would have been cool maybe to busy in Comfort room

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gwells, Send me your email address so I can investigate this. I would be happy to look into it to rectify the situation. Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

Dealer response

Greg, I've actually been able to locate your emails. We responded to the email on the Jetta on 9-8-22 at 11:29 AM and the EOS on 10-15-22 at 10:18 AM which were within 24 hours of you contacting us. Maybe check your spam folder. Sorry for any inconvenience this may have caused. If there is something else we can do for you let me know. Jon White

Sales person was very helpful.

Sales person was very helpful. Cars were easy to get to, in fairly good shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent review! Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

they never responded back to me about the Jeep Wrangler

they never responded back to me about the Jeep Wrangler so I don't really know what else to say

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Patelliot945, Send me your email address so I can investigate this. I would be happy to look into it to rectify the situation. Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

Josh was our salesman and he was fantastic.

Josh was our salesman and he was fantastic. We ended up buying two cars instead of the only the only we originally planned on purchasing. He wasn't pushy and let us take our time deciding. He searched the lot with us and found us two beautiful vehicles that we are beyond pleased with!!! If you need a nice vehicle at a great price I recommend Josh at Car Source to everyone, you won't be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the business and excellent review! Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

I made the mistake of purchasing 2 cars from this

I made the mistake of purchasing 2 cars from this company. Both cars had issues in no more than 4 months after purchase. The first - the frame needed to be replaced and the 2nd is a catalytic converter. I understand that they are selling "wholesale" but there is no transparency and I truly believe they fix the cars up just enough to get you off the lot and hold you responsible for whatever happens after that. My credit isn't great but that doesn't mean that I deserve to be taken advantage of either if I can't qualify for one of your better cars...which even that is suspect to me after dealing with these two. I would not recommend this dealership to anyone. Especially if you have less than perfect credit.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nobody got in touch with me.

Nobody got in touch with me. I guess I will need to go somewhere else to look at the jeeps

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, You sent us emails starting on 5/6/22 at 7:03pm which is after hours, we responded the following day Saturday 5/7/22 at 8:48am. Then you emailed us 5/9/22 at 9:34pm which also is after hours and we responded the following day at 8:49am. We have responded to all the emails you sent and you have never responded back. Maybe check your spam folder? Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

No response so giving a 1 star must not of wanted to sell

No response so giving a 1 star must not of wanted to sell a car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joedirt, Send me your email address so I can investigate this. I would be happy to look into it to rectify the situation. Thanks Jon White General manager 614-801-9400 carsourceauto@yahoo.com

I called before I went down there and they already sold

I called before I went down there and they already sold the vehicle I wanted

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This place as the worst cars. Do not buy from this place....

This place as the worst cars. Do not buy from this place. It is a rip off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.